General Policies for campground and vacation rentals:

Cancellation policicy: Cancellations and/or date changes made at least 14 days before booking arrival date will receive a full refund. Cancellations and/or date changes made between 7-14 days before booking date arrival will receive 50% refund. Cancellations and/or date changes made less than 7 days before booking arrival date will not be eligible for any refund. - There will be no refunds issued due to adverse weather, smoke, or wild-fires unless the immediate area of our campground is ordered to be evacuated. There will be no refunds issued for road closures and/or ferry delays/closures if there is an alternate route available.

- Speed limit of 15km/h
- Check in at 3:00pm
- Check out at 11:00am
- Dogs are welcome at our campground sites! We do require that pets remain on leash and under control by the owner at all times. This includes on your campsite and anywhere else on property. Pet owners must clean up after their dogs! There is a $10 fee for pets in the campground
- Campfires are only permitted in the provided firepits, and must be fully put out before you go to bed. Please do not burn garbage in the fire pit. Fireworks are not allowed at the campground. During regional fire bans all campfires are prohibited. Firewood is available for purchase at the camp store.
- Quiet hours are between 10:00pm-7:00am. If you have visitors they must leave by 10:00pm. Please have visitors check in at the office when they arrive. Please keep excessive noise to a minimum during the day as well.
- Generators are permitted at non-electrical serviced sites. They can run between 9:00am - 7:00pm.
- Please do not leave food or garbage out as it will attract bears and other wildlife. Do not burn garbage in the firepits!
Please dispose of all garbage in designated bins located at the washroom buildings, the office/store, the playground, and the waterfall. Recycling bins for cans and bottles are found in these locations also.
- Littering of any kind is not allowed; this includes cigarette butts, seed and nut shells. Do not leave them on the ground or in fire pits.
- Open alcoholic beverages and smoking/vaping is only permitted on your campsite. no smoking in the vacation rentals, only permitted outdoors. Public intoxication is prohibited.
- Only 1 unit per site. Please call us at 250-265-1239 if you'd like to have an additional RV on your site. There is an additional cost for this. Not all sites can accommodate more that one unit.
- Persons must be at least 19 years old to book a site. No minors are allowed to stay without an adult on-site.
- This property is privately owned and the management reserves the right to refuse service or evict any guests who do not follow our policies, and no refunds will be issued. By agreeing to these policies the guest acknowledges they are liable, and will be charged for any damages to our property they incurred during their stay.
- The campground and operators are not liable for any personal injury, loss, or damage to personal property.
The water at our campsites is sourced from a mountain creek so it is recommended to bring your own drinking water, or boil the water before drinking it. Drinking water is also available at the camp store.

Refund Policy

Halcyon Heights, Nakusp, British Columbia