Refund Policy

Hidden Lake Retreat, New Bern, North Carolina

We do not issue refunds due to inclement weather. Additionally, we do not provide refunds for early guest departure, whether by choice or due to eviction for violation of park policies.

Full refunds are given for cancellations made 31+ days prior to arrival date.

A 50% refund for the full stay amount is given for cancellations made 15-30 days prior to arrival date.

No refunds are given for cancellations 14 days or less prior to the arrival date.