Terms & Conditions
Hillside Haven, Trumansburg, New York
Campground Policies:
Arrival: 2pm
Departure: Noon
Early Arrival/Late Departure may be available. Check with office for details. **Fee may apply**
Speed Limit: 5mph: Strictly Enforced
Quiet Hours: 10pm-8am
Campsite Rules:
· Absolutely no parking on grass
· Fire Rings may NOT be moved
· Sites may NOT be switched by guest without permission from Campground manager
· Absolutely NO FLAGS, SIGNS, BANNERS, etc. shall be displayed at any site without express written consent of the campground manager. (Exception: American Flag, Military Service, and First Responder Flags may be flown. Flags should be flown in a manner to not touch the ground.) No political messaging allowed. Items may be removed at anytime at campground discretion.
· Trash shall be in a tied and sealed bag, placed at the end of each site. Pick-up will be between 10am-11am each day. No trash shall be left out overnight.
· All sewer, water, and electric connections shall be terminated/disconnected and closed prior to departure. Back flow preventer/check valve Must be used inline to rv. . Electric Breakers hall be placed in the off position.
· Only ONE RV/Camper, and ONE tent per site. NO EXCEPTIONS.
· Maximum of 6 persons may occupy a site during hours of 10pm-8am
Additional Policies:
· Golf Carts: Gas and Electric carts Permitted. Prior registration and proof of insurance required. Only licensed drivers may operate a cart.
· One car per site. Additional vehicles may be allowed at specified parking areas
· No RV washing allowed, Front window cleaning permitted only.
· Carts only driven in designated areas.
· Firewood may only be purchased on site, or from within a 30 mile radius. Only firewood may be burned- paper, cardboard, construction wood, etc is not permitted.
· ABSOLUTELY NO FUEL IS ALLOWED TO BE USED IN THE FIRE PITS!!!
· All fires must be attended at all times.
Pet Policies:
· All pets must be on a leash, unless in a free run area
· No more than 2 pets per campsite
· All pets must have proof of rabies vaccination
· All pet waste must be picked up and disposed of,if found left at site there will be an added charge.
· No pet may be left unattended at anytime
· Aggressive behavior or excessive barking may result in pet being asked to leave
Booking, Cancellation and Changes:
· Specific sites may be booked in advance with Site Lock. Sites not booked with Site Lock are NOT guaranteed.
· Reservations Cancelled
o 30 days or more prior to arrival: No Fee
o 10 - 29 days prior to arrival: $30 fee
o 3 - 9 days prior to arrival: 50% of charge
o 0 – 2 days prior to arrival: 100% of charge
· Reservations modified:
o 15 days or more prior to arrival: No Fee
o 3 - 14 days prior to arrival: $30 change fee
o 0 – 2 days prior to arrival: No Changes may be made