Refund Policy

We understand that plans can change, and we aim to be as fair and flexible as possible. Please review our refund policy before booking:

• Cancellation Notice: We require at least 24 hours’ notice prior to your scheduled arrival date for cancellations.

• Full Refunds: If you cancel 24 hours or more before your arrival, you will be eligible for a full refund — except for the $5 non-refundable booking fee.

• Late Cancellations & No-Shows: If you cancel with less than 24 hours’ notice, or fail to arrive on your scheduled date, you will be charged the full amount of your booking.

• Non-Refundable Fee: A $5 booking fee is non-refundable under all circumstances.

If you need to cancel or modify your reservation, please contact us as soon as possible. We appreciate your understanding and look forward to welcoming you to Hat Creek Ranch!