Rules and Policies

▪ ARRIVAL/DEPARTURE TIME AND CANCELLATION: Arrival time is 3pm; departure time is 12pm. For Nightly guests, cancellation must be received by 6pm 5 or more days prior to arrival for a full refund. Weekly and Monthly guests must pay in full up front. Refunds will not be issued for early departure or for cancellations made 6 days or less before arrival. No exceptions.

▪ QUIET TIME: 10pm-8am. Please be considerate of others. No loud music at any time. Quiet time is strictly enforced by on-site security/management.

▪ CHECK-OUT TIME: 12:00pm. If you plan on staying longer, the earlier you re-register, the better your chance of keeping your same site.

▪ SPEED LIMIT: Please maintain a speed of 10 mph or less throughout the property.

▪ SEWER: Your sewer hose needs to be fastened at both ends using a connector or a rubber donut.

▪ CHILDREN: Children under age 17 should ALWAYS be under the direct supervision of a parent/guardian. Children should never be left unattended. We are not responsible for their safety or welfare. You are solely liable for their behavior.

▪ PETS: Well-behaved and vaccinated pets are welcome but must be on a leash when outside your vehicle or attended in the designated fenced off-leash pet area. A two (2) pet maximum is allowed per reserved lot. Always clean up after pets. Do not leave pets tethered or in a pen outside when you are absent. No pets other than service animals are allowed in the office or laundry. Owner is responsible for their pets and their actions. The following dog breeds are not permitted on property: Pitbulls, Dobermans and Rottweilers (or any other breed not permitted due to local law)

▪ TRASH: Trash dumpsters located on property are for personal trash only. All trash must be bagged & tied. Sites are to be kept clean and orderly as determined by management.

▪ INSURANCE: All RVs should be equipped with a surge protector due to insurance requirements.

▪ LAUNDRY: Please leave laundry room as you found it. Do not leave laundry unattended. You are responsible for your own property—the park is not responsible for lost, stolen or damaged items. If machines are in need of attention, please notify the manager immediately.

▪ CLEANING OF VEHICLES: Washing vehicles in the park is prohibited, however, keeping your RV clean and in good repair is required. If you would like to wash your vehicle, check with the office staff.

▪ INTERNET: WiFi is offered free of charge with your reservation. If you experience problems with your connection, please let management know.

▪ NO FIREWORKS ALLOWED. NO OPEN FIREARMS DISPLAYED. Use of any open flame device besides grills in public areas, toxic chemicals, or any other hazardous equipment or supplies in the RV Park is prohibited. Ground fires on property are prohibited.

▪ NO WOOD BURNING FIREPITS: Only propane fire pits are allowed to be used off the artificial turf. Do not put BBQ grill or firepits on artficial turf. Guest will be responsible for replacing turf.

▪ PARKING: Two vehicles per campsite. Please Park in front of your RV out of the main fire lane drive. Additional parking by office.

▪ BOAT POLICY: Please no outside boats, canoes, or rubber rafts/floaties allowed in the pond.

▪ ALCOHOL: Alcohol consumption is permitted for all campers over the legal age of 21. When consuming alcohol on property you are liable for your own safety and the safety of others. Do not drive on property (including golf carts or bicycles) after drinking. You are also liable for any destruction caused by you or your party. Please respect your neighbors and limit noise while consuming alcohol.

▪ RESPECTING OTHER CAMPSITES: Respect social distancing and please do not cross over occupied camp sites.

▪ RESPECTING OTHER CAMPERS: Remember the Golden Rule and treat other campers the way you would like to be treated. Use of hate speech/hateful acts of any kind are absolutely prohibited. Degrading comments about things like race, religion, culture, sexual orientation, gender or identity will not be tolerated.

▪ DO NOT HANG THINGS FROM TREES/PICNIC TABLES: Please do not tie ropes, chains, or leashes, including hammocks, tents, clotheslines, etc., around our trees or picnic tables. ▪ VISITORS: All visitors should register in the campground office upon arrival and must pay an entrance fee. Seasonal passes are available for your guests. Please inquire at office.

▪ CONDUCT: Disorderly conduct, drunkenness, illegal drugs, obscene language, obnoxious, disruptive or vulgar behavior will not be tolerated on property. ▪ EJECTION: These park rules were created with the health, cleanliness, legality and welfare of all in mind. Any violations of the rules above are grounds for dismissal from the park.

▪ REFUNDS: If for any reason you are asked to leave at time of registering in at office or choose to leave early, no refund will be given.

By signing this document, I agree with all park rule policies. I was presented this document at check-in and further agree and carry responsibility for all persons (including minors and guests) staying at my campsite for the duration of our stay at Ladera RV Resort.

_____________________________ _________________________________ ___________ Printed Name Signature Date

Cancellation Policy

Ladera RV Resort, Sulphur Springs, Texas