Cancellation Policy

Nantahala RV Resort & Campground

CANCELLATION POLICY

We do not give credit or refunds due to the discomforts of nature, weather, or early departures. Our cancellation policy varies depending on the timing of your cancellation notice in advance of the reservation date.

• Cancelling a reservation must be done at least 30 days prior to the arrival date for a full refund minus a processing fee of $25 or 10% of total ($25 processing fee for reservation 5 days or less, 10% processing fee for reservations more than 5 days). Cancelling a reservation of any length less than 7 days prior to arrival for all campsites will results in all deposits being forfeited. If you cancel your stay with a minimum 14 day notice for all campsite reservations, you will be issued a Camp Credit for 50% of your payment and the remaining 50% will be refunded.

If you are a guest paying a monthly rate and leave prior to the end of the month, your rate will revert to the currently daily base rate and your deposit will be applied to your last months utility charges. 

All refunds processed via credit/debit card will be processed back to the original credit/debit card used, with no exceptions.

CHANGING YOUR DATES: 

We are happy to assist you with reservation changes at any time. Changes made less than 7 days prior to arrival that result in a reduction of the number of days for your rescheduled dates will incur 100% responsibility for those removed days as deemed in our standard cancellation policies. 

​NO SHOW POLICY:

Reservations will be held until check-out time on the day following your scheduled arrival. No shows will result in a cancelled reservation and full forfeiture of funds.

HOLIDAY CANCELLATIONS

We have a ZERO CANCELLATION POLICY for Memorial Day weekend (5/27-5/31), 4th of July weekend (7/1-7/5) or Labor Day weekend (9/2-9/6). These reservations are 100% NON-REFUNDABLE and must be paid for at the time of booking if booked in the same calendar year.

Note:

*Camp Credits will remain active on the User Account and will expire one year from issuance. Camp Credits may NOT be redeemed for any reservation dates that encompass a holiday period or special event. Camp Credits have no cash value, may not be applied toward Park add-ons, remaining credit will not be refunded and may only be redeemed once. Guests may not cancel a reservation made with a Camp Credit and receive another credit for a future date, or receive the balance on the Camp Credit in cash or credit back to a credit card.