Oak Hills RV Park Terms & Conditions

Check-In / Check Out

Check-in is before 4 PM. Early check-in is not permitted unless permission is given by the office.. The guests who paid for the site the night before you have paid for their site until noon. We will not ask a guest to leave so that you can check in early. If you will be arriving in the area early, please make arrangements until your site opens up at noon. We do not have a waiting area for those checking in early. Check-out time is noon. You do not need to contact the office for checkout unless you need to pay for an after-hours check-in. Late check-ins are allowed at any time, please just contact the park for instructions. If you are staying in our park for a month or longer, we require an agreement to be signed. Please contact the park for more details.

Site Changes

You have been assigned a specific site. If you wish to move, please check with the office. Due to reservations and maintenance, moving may not be possible. Please inquire before moving sites.

Parking

Please do not park your vehicle, trailer, or boat in an adjacent site. Use of more than one site will result in additional charges.

Storage

Storage is not allowed under or around your RV or picnic table.

Site and Park Navigation

Please be respectful of your neighbor and do not walk between sites when navigating the park. Please use main roads, sidewalks, and designated public paths to walk around the campground.

Washing

Washing RVs or vehicles is only permitted with 1 bucket of water and a sponge. Hose washing is not permitted, as it can result in a mess and disturb your neighbors.

Pet Policies

We ask that you keep your pets on a leash at all times. This helps you, your pet, and other guests’ pets stay safe.

Cleaning Up After Your Pet

Be a good neighbor and clean up after your pet always. Do not let your pet deposit waste on your site or any of our other guests’ sites, please. Failure to clean up after your pet will result in you being asked to leave without a refund.

Leaving Pets Unattended

Pets may not be left unattended in our park. Please do not tie your pet to a tree and leave. Leaving your pets unattended is dangerous for your pet as many factors including weather, power outages, etc. can affect your pet's well-being while you are away.

Pet Vaccinations

Due to Insurance Requirements, all pets must be vaccinated in our park. Please make sure your pet’s shots are up-to-date.

Barking

Excessive barking is not tolerated and disturbs your neighbors. Please note that excessive barking may result in you being asked to leave without a refund.

Vehicle Policies

Speed Limit The park speed limit is 5 mph. This policy is to keep you, your children, and your pets safe. Exceeding this speed limit will result in a warning. Multiple warnings will require us to ask you to leave. Safety is our number one priority for our guests.

Parking

Each paid guest registration covers 1 RV per site and 1 vehicle per site unless noted. Extra vehicles will need to be parked in additional parking spots behind our building or fence. Please do not park on our grass. Ruts caused in your site due to additional vehicles will result in damage charges. A nightly registration covers 1 RV and 1 vehicle only. No parking in common areas. Do not park in the middle of the road. Do not park in sites that you did not register for and do not block laundry room doors. Parking on the grass is not permitted at RV Sites.

General Park Policies:

Laundry

The laundry room is open 24/7. Please do not leave your laundry unattended. We are not responsible for accidents or theft.

Quiet Time Policies

Quiet time is 10 PM to 7 AM. Anyone playing loud music will be warned only once and then asked to leave without a refund.

Trash Disposal

There is a dumpster provided at the bottom of the hill, at the turnaround. Please tie trash bags completely closed and put your trash completely in the dumpster. Please do not place your trash on the ground. Woodland creates like possums and raccoons are attracted to left out or disposed of food and while we think they are cute and wonderful animals, we don’t want you to find a surprise night visiting raccoon at your site because of incorrectly disposed of trash! Do not dispose of wires, oil, furniture, mattresses, or any toxic waste or chemicals in our dumpster. Trash is emptied twice per week. Failure to adhere to this rule may result in charges for disposal fees.

Children

Children under 18 must be supervised by an adult at all times. Anyone under the age of 18 must be back at their site by dusk. Clotheslines Clotheslines are not permitted in our park.

Fireworks and Firearms

Fireworks and firearms are strictly prohibited in our park. The prohibiting of fireworks includes sparklers, smoke bombs, aerials, and firecrackers. The prohibiting of firearms includes all guns including airsoft, BB, and pellet guns. If these items are seen outside of your RV, you will be asked to leave immediately without a refund.

Repairs

Repairs to RVs and vehicles are not permitted in our park. However, we are happy to recommend a local Mobile RV Repair service that can come to your site to assist you with any repairs.

Safety and Emergencies

Emergency Contact Information forms are required from all monthly guests. This information remains private and used only when a situation arises when we need to contact someone in the event of an emergency or is sought by law enforcement agencies. We never give personal information out to others. If you observe any activity you believe to be of concern, call (210) 699 – 6159 24 hours a day. (No soliciting is allowed.) If you need to call 911 for any reason, and time allows, please call the office so the maintenance staff can be prepared to escort the emergency personnel to your site.

There are no refunds; we will give park credit to this park or any others owned by Coltcam Operating, LLC.

Refund Policy

Oak Hills RV Park, San Antonio, Texas