RIVER ACRES RV PARK
Rules, Terms and Conditions

Table of Contents:
-Daily & Weekly Users
-Monthly Users
-Payment
-Wifi & Internet Connection
-General Rules
-Pets
-Liability/SMS/Theft of Service/Trespass /Evacuation

Daily & Weekly Users

Reservation Requirements: All charges for services must be paid at the time of booking reservation and in advance of occupying site. Only two person 14yrs and older are allowed to occupy RV at the base rate, each additional person 14yrs and older must pay an additional charge in advance. If this policy is violated a $50 person will be charged. Additional visitors while User in park are subject to day use charge, contact management.
Cancelation of Reservation : Cancel within 30 or more days before your arrival date, we will refund booking charges less a service charge of $15 plus bookng fee and site lock and credit card fees if part of reservation, cancel within 15 to 29 days before your arrival date, we will refund 50% of the booking charges. There is no refund for cancellations made less than 15 days before your arrival date. Reservations during Holidays: If you cancel within 30 or more days before your arrival date we will refund booking charges less a service charge of $15 plus the site lock fee if part of reservation. There is no refund for cancellations made 29 days or less before your arrival date. There is no refund or cancelations due to weather conditions except as outlined above. All Cancelations requests need to emailed to management@riveracresrvpark.com so request is time stamped. Upon processing your cancelation request you will be emailed a cancelation letter from management confirming your cancelation request, please allow 5 working days for any refunds. If you do not receive a cancelation letter from us your request has not been processed and you need to follow up with management.

Monthly Users

Reservation Requirements: Users need to pay $150 deposit up front to initially secure reservation and pay one month of services no later than 30 days prior to start date of reservation. If user does not pay first month service, reservation will be canceled and $150 is nonrefundable. Upon receipt of all initial funds, $150 will be converted to a refundable deposit. Only two person 10yrs and older are allowed to occupy RV at the base rate, each additional person 10yrs and older must pay an additional charge in advance. Additional Guests/visitors while User in park are subject to day use charge, contact management.

Cancelation of Reservation Prior to Arrival: Cancel within 30 or more days before your arrival date park will refund booking charges and balance of deposit less a $30 cancellation fee plus any credit card fees. If Guest cancels within 15 to 29 days before your arrival date park will refund 50% of the booking charges plus balance of deposit less $30 cancellation fee plus credit card fees. If Guest cancels less than 15 days before Guest arrival date, only the balance of deposit less $30 cancellation fee plus any credit card charges will be refunded.

Cancelation of Monthly Reservation After Arrival: Guests who leave prior to month end or 30 days or less before end of reservation check out date will not receive a refund of current month site charges. Cancellation of remainder of reservation within 30 days or more prior to your reservation check out date, park will refund balance of deposit less a $30 cancellation fee , plus any other outstanding fees and electric usage. Guest is liable for payment of any electric use or other fees through date of check out.

All Cancelations requests need to emailed to management@riveracresrvpark.com so request is time stamped. Upon processing your cancelation request you will be emailed a cancelation letter from management confirming your cancelation request, please allow 5 working days for any refunds. If you do not receive a cancelation letter from us your request has not been processed and you need to follow up with management.

Renewal of Reservation – Monthly Users who want to renew reservation of their Rv site are required to notify park in writing 2 weeks prior to their current reservation check out date. If park does not receive notice , Monthly users current Rv site will be made available to other Users and any holdover days will be charged at current daily rate.

Electric Charges - Monthly Users shall pay for all electrical power charges in connection with the use of the RV Site. The charge is based on $0.126/kWh and is calculated by reading beginning and ending submeter readings according to TEX. UTIL. CODE § 184.034. If, at any time during the term of this Agreement, User becomes delinquent in the payment of electric services, Park shall withhold electric services until User pays the delinquent amount, pursuant to TEX. UTIL. CODE § 184.036

Late Payment: If User has not paid monthly service or electric charge by the 5th day of the month , User will charged an initial late charge fee of $25 and then $5/day until services and fees paid in full.

Monthly Users are Not Tenants of Park – Monthly users paying for monthly service charges DOES NOT CREATE A LANDLORD/TENANT RELATIONSHIP.

Payment

Payment Types: Cash, Check, echeck (ACH), credit and debit cards. Service fee is added for credit card payments.

Payment Type On File: User consenting to leaving a credit card or echeck on file preapproves Park to process payment of outstanding balances due without additional prior approval.

Returned Payment : User will be charged $25 for any returned payments.

Wifi and Internet Connection

Wifi (Free): You will be given wifi codes upon arrival, we have two wifi systems depending on location , both are available. If you lose your code or the wifi is not working contact management. Park wifi codes are not to be shared with anyone. Personal Wifi Routers and Access Points to improve signal are not allowed without prior and written approval of management. Personal equipment at your site usually interferes with park network and your neighbors. This does not apply to Starlink or Dish.
Hardwire Fiber Internet: Users in D section have paid access to hardwire internet connection. Unauthorized connection to fiber optic outlets or changing park supplied equipment is subject to a $50 fine and immediate removal of devices.

General Rules

Park Rules are subject to change without notice. Users agree to abide by any changes of rules without resigning Park Terms/Conditions/Rules. If User does not agree to changes then User is required to send written notice to management to discuss mediation or arrangements will be made to cancel User reservation and occupancy.

Office Hours 9:30am-5:30pm Mon – Sat , calls outside office hours returned by next business day
Emergency – Text and Call 210-519-2710

CHECK OUT and IN TIMES: Check Out 11am , Check in 1pm. to 5:30pm

QUIET TIME: 10 pm. to 8 am every day – Please be considerate of others. No loud music at any time.

CONDUCT: Please be considerate of other Users and neighbors. Disorderly conduct, drunkenness, illegal drugs, obscene language, obnoxious, disruptive or vulgar behavior will not be tolerated. Violence or the threat of violence will not be tolerated and User will required to leave park immediately with no refund.

Road Use and Speed Limit: Observe a speed limit of 5 mph. Drive only on designated roads to drive around park. DO NOT drive across or through RV sites or on grass. Users or their visitors can be fined $20 for violation.

USER GUESTS: Users are allowed to have 2 Guests/Visitors use Park facilities at no charge for day use, additional Guests are subject to park day use charges. Users will be held responsible for their Guests/Visitors who are subject to all Park rules and regulations and any violation and damage. User must accompany and be present with their Guest/Visitors to access or use any areas of Park or services.

Children: Do Not leave children under age of 14 unattended at any time in any location. No children under age of 14 are allowed in forest , on walk ways, water front, docks or water pad without adult supervision.

Trash: Dumpster located in park, at the end of Hewlett Rd along east side of park, is for personal trash only. All garbage must be bagged & tied, boxes broken down. DO NOT leave any trash outside of your RV or any location within the Park, walkways, in wetlands or along waterfront. Violation of leaving trash is subject to a $25 charge. No Glass containers allowed at waterfront.

DRUGS: Illegal drugs of any form are prohibited on the property. Person(s) caught in "violation of this rule are subject to requirement to leave park immediately without a refund

Laundry Facilities: There are 2 laundry facilities provided for Users use only. No laundry is to be left for any extended time. Users are permitted to remove laundry left and place on table next to machines. Please report any malfunctioning or damage to machines or misuse as soon as possible to management. CLOTHES LINES ARE NOT ALLOWED.

Community Room: Available for non-exclusive use for free. Users can pay to reserve for exclusive use by contacting management in advance. All Users and Guests are required to clean up after their use, violators will be charged a minimum of $25 per incident. Report any abuses.

Water Use/Bathrooms: Please help keep restroom and showers clean at all times. Management asks Users please keep showers short and do not let water run unnecessarily anywhere at park. User water leaks will be charged $10/day until repaired.

NO FIREWORKS ALLOWED. NO FIREARMS OR AIR RIFLES/PISTOLS DISPLAYED OR USED ANYWHERE IN PARK OR WATER FRONT.

Campfires / Fire Pits / Barbecue Pits: Campfires/fire pits or barbeque pits are only allowed on designated locations in Park, wetlands and waterfront. No firewood is to be collected from Park, wetlands or waterfront. Do not move fire or barbeque pits. You are welcome have your own BBQ grill at your RV Site.

FISHING: Fishing is permitted. TX fishing license is required. Do not clean fish near dock or leave along bank. Do not leave fishing equipment on waterfront along river or on docks.

RV Condition: All RVs are subject to inspection and approval by management. Management reserves the right to refuse service based on RV appearance or condition. RV more than 10 years old must be approved in advance by Management. Please send current pictures if you have any questions about your vehicle. Window A/C units are not allowed without management approval.

Site Condition of RV, Tent and Cabins: Keep site and park litter free including cigarette buds. Sites need to be kept clean both during use and upon checking out. Do not let items accumulate under or around your unit. Do not make any changes to any site without prior management approval. No storage of hazardous materials.

Cleaning and Repair of User Equipment: No washing of RV or major vehicle repairs without prior approval of management.

Boats , Pop- Up trailers, pick-up campers, horse trailers, Cargo (closed) trailers and flat open trailers ARE NOT permitted to be parked on property without management prior approval .

PARKING: Limit of two vehicle parking per Site. Vehicles must be parked on Site's Driveway. Parking on roads, yards and/or unoccupied sites is prohibited. NO PARKING ON GRASS, subject to $25 fee.

NO SMOKING in any Common Areas or Buildings including cabins.

HUNTING: No hunting is permitted on the grounds.

Golf Cart, ATV, motorcycles and bikes - You must have a drivers license to operate a Golf Cart , ATV or motorcycle in the park. No vehicles or bikes are not allowed on grass in the park and only on trails in forest areas and along tree edge of water front. No trucks or cars are allowed in forest area or water front.

Floating Docks, Water Pad, Swimming – No diving from docks or water pad. Do not move, change or handle equipment or hardware on docks. Swim at your own risk , no lifeguard on duty. Guadalupe River is a wilderness environment with inherent risk, dangers and hazards that may be caused by natural forces for anyone which cannot be eliminated such as down stream rapids, unexpected under water obstructions, currents, or weather conditions may occur.

Walkways and docks are private property of Park. The walkways and docks are only for private use of Park Users to access to wetlands and waterfront. Permitted use by Park and is a not a right but a revocable license and privilege which can be revoked for misuse and noncompliance of rules at any time. RV Users are not tenants with a lease. (Texas Pena Code 30.05a)

Waterfront and wetlands are beautiful and special but also a sensitive and fragile eco system. Users of Park have access to these areas: No plants, animals or birds are to be cut or removed. No trash is to be left anywhere except designated trash cans. No clothes, chairs, swimming or fishing items are to be left. Leave these areas better than how you found them so all can equally enjoy. No vehicles allowed , golf carts and ATV are allowed but must stay on roads, any damage to grass on waterfront or forest area will be charged back to guest.

Community Garden in wetlands is for guests to maintain their own garden area for legal plants. Do not pick fruits, vegetables or flowers from other garden plots. Guests are fully responsible for maintaining their designated plots and are asked to please consider sharing and bartering some of the fruits of their labors with others.

Cameras - Notice there are surveillance cameras throughout Park, walkways, docks and waterfront. Do not touch camera and please notify management if you see someone else handling or damage to cameras.

Violation of Rules, Regulations and Damage User and their guests, invitees and all occupants shall comply with the written rules and regulations provided and posted on River Acres Rv Park web site. Violation of Park rules and regulations subject Users, their guests or invitees to be notified to leave Park immediately and/or pay a fine up to $50 per incident or both, payment for any damages and no refund of paid for services. Users will be held responsible for any violations or damages caused by their guests or invitees. Park may terminate services for any or no reason by providing User a notice for User to leave the RV Site ("Termination Notice"). Monthly User agrees to render peaceful possession of the RV Site to Park within three (3) days of the date provided on the Termination Notice.

Pets

Park wants to be pet friendly as possible however the reality is that other people and even owner does not know how a person’s pet will react to other people and animals. Therefore pet owners must be cautious with their pet and respectful of others at all times.
1.   Pets must be kept on a 6-foot leash and in the control of their owners at all times. Users are allowed to have pets off leash only when the pet is in the immediate vicinity of User, to relieve themselves or to play and exercise in the great lawn, wetland forest or river front, under the condition that if any User or guest in the vicinity of your pet expresses they are not comfortable with the pet off leash then pet owner must immediately leash pet.
2.   Pet owners are liable for any damage or injury caused by his or her pet.
3.   Leaving a pet unattended or tied up outside any RV or in Park is prohibited.
4.   Due to Insurance Restrictions, certain dog breeds with a history of aggression need to be assessed in advance by Park management before being allowed to be on site with User or their guests. These dogs are any purebred or crossbred of: Pit Bull, Doberman, Rottweilers, Chow Chow, and any Wolf-dog Hybrid.
5.   Owners of dogs of any breed that are or become aggressive or bark excessively disturbing other Users can be requested to leave Park.
6.   Owners MUST clean up after their pets in any area. Repeat offenders can be charged $10 per incident or requested to leave Park.
7.   Pets must have all current vaccinations

Liability/SMS/Theft of Service/Trespass /Evacuation

SMS / Text Consent: OPT-IN CONSENT: We will not share or sell subscriber information. No mobile information will be shared with third parties. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. By selecting the Check Box on The Bookings Check Out Page, you agree to receive marketing SMS. You may receive an SMS prior/during/after their stay with us. Reply STOP to Opt Out. Standard message and data rates may apply.

NO LIABILITY. TO THE EXTENT PERMITTED BY LAW, USER HEREBY INDEMNIFIES, RELEASES, AND AGREES TO PROTECT AND HOLD HARMLESS PARK, ITS OFFICERS, OWNERS, EMPLOYEES, AND AGENTS (“PARK PARTIES”), FROM AND AGAINST ALL CLAIMS, CAUSES OF ACTION, AND/OR LIABILITY ARISING OUT OF OR RELATED TO USER’S USE OF THE RV SITE, CAMPGROUND’S PROPERTY, AND/OR ANY CONDITION THEREON, WITHOUT LIMIT AND WITHOUT REGARD TO THE CAUSE OR CAUSES THEREOF OR THE GROSS NEGLIGENCE OF PARK PARTIES.

THEFT OF SERVICE
ACCORDING TO TEXAS PENAL CODE SECTON 31.04, a person commits theft of service if, with intent to avoid payment for service that the actor knows is provided only for compensation, the actor intentionally or knowingly secures the performance of the service by agreeing to provide compensation and, after the service is rendered, fails to make full payment after receiving notice demanding payment. “Intent to avoid payment” is presumed if the actor absconded without paying for the service or expressly refused to pay for the service in circumstances where payment is ordinarily made immediately upon rendering of the service, as in recreational vehicle parks. That is, any guest who leaves without paying for site services or who refuses to pay for site services when due may be subject to criminal prosecution. We will prosecute any violations under the “THEFT OF SERVICE LAW.”

CRIMINAL TRESPASS
ACCORDING TO TEXAS PENAL CODE SECTON 30.05, a person commits an offense if the person enters or remains on or in property of another, including a recreational vehicle park, without effective consent and the person had notice that the entry was forbidden, or received notice to depart but failed to do so. That is, any guest who receives notice to leave and refuses to do so may be subject to criminal prosecution. If we ask you to leave, you must vacate Campground’s property. We will prosecute any violations under the “CRIMINAL TRESPASS LAW.”

Evacuation. Notwithstanding anything herein to the contrary, Park hereby reserves the right to require User to evacuate the RV Site and/or Park’s property in the event of an emergency or catastrophe, as determined by Park, or as Park otherwise determines is necessary for the protection and/or safety of User and/or any other person(s). When notified of any such evacuation by Park, User hereby agrees to, and to cause User’s guests, invitees and occupants to, immediately evacuate from the RV Site and/or Park’s property, as required by Park, and remain a safe distance from the affected area until Park notifies User that no further hazards are present and that User is permitted to return. PARK SHALL NOT BE LIABLE TO USER FOR ANY COSTS OR EXPENSES SUSTAINED OR INCURRED BY USER IN THE EXERCISE BY PARK OF ITS RIGHTS IN THIS PARAGRAPH AND USER HEREBY WAIVES ANY AND ALL CLAIMS AND/OR CAUSES OF ACTION AGAINST PARK FOR DAMAGES BY REASON OF INTERRUPTION OF USER’S USE OF THE RV SITE BECAUSE OF THE EXERCISE BY PARK OF ITS RIGHTS IN THIS PARAGRAPH. FURTHERMORE, USER HEREBY EXPRESSLY ASSUMES ANY AND ALL RISKS ASSOCIATED WITH ANY FAILURE BY USER TO COMPLY WITH ANY SUCH REQUIREMENT OF PARK, WAIVES ANY AND ALL CLAIMS (INCLUDING, WITHOUT LIMITATION, CLAIMS FOR DEATH, PERSONAL INJURY AND/OR PROPERTY DAMAGE) THAT USER HAS OR MAY HAVE AGAINST ANY OF THE PARK PARTIES, AND AGREES TO INDEMNIFY AND HOLD HARMLESS THE CAMPGROUND PARTIES FROM AND AGAINST ANY AND ALL CLAIMS, CAUSES OF ACTION AND/OR LIABILITIES, ARISING OUT OF OR IN CONNECTION WITH THE FAILURE OF USER OR ANY OF ITS GUESTS, INVITEES OR OCCUPANTS TO COMPLY WITH THE PROVISIONS OF THIS PARAGRAPH. The provisions of this paragraph shall be binding on User and all of User’s heirs, legal representatives, successors and permitted assigns.

WARNING Texas Law (Chapter 75b, Civil Practice and remedies code) Limits the liability of a recreational vehicle park or campground entity for injuries or death of a recreational vehicle park or campground participant resulting from a recreational vehicle park or campground activity. Version 030524

Refund Policy

River Acres RV Park, Gonzales, Texas