Refund Policy

River Point RV Park

Cancellation/Refund policy:

The purpose of a paid reservation is to assure your booking and make sure we do not offer space that you have reserved to another guest. We do not offer refunds for changes in travel plans.

Nightly (less than 28 nights):

7+ DAYS NOTICE: Full refund less a $25 cancellation fee.

3-6 DAYS NOTICE: Refund less amount equal to 1 night’s stay plus $25 cancellation fee.

0-2 DAYS NOTICE: No refund. Guest will forfeit the entire amount of the reservation.     

We do not offer refunds for early departures on nightly stays. Refunds or credits issued for extenuating circumstances (weather, health reasons, mechanical issues, etc.) are at management’s discretion.

 

Monthly/Long-term Guests:

30 DAYS+ NOTICE must be provided.  Payments already made on account beyond the rents due for the 30 days notice period will be refunded, less a $25 cancellation fee and any outstanding electricity charges.

LESS THAN 30 DAYS NOTICE: Rents for the full 30 days notice period, a $25 cancellation fee, and any outstanding electricity charges will be due, either through deduction from deposit paid on account at time of reservation or through a charge billed to the customer debit/credit card on file. Refunds will only be issued for any overpayments on account once the charges described herein have been processed.

Any and all refunds are subject to the conditions indicated in the cancellation policy above. Management reserves the right to use discretion in any cancellation/refund situation. **Cancellation/Refund policy is subject to change at any time.**

The guests debit/credit card account used at time of reservation may be charged a $50 fee for the following reasons: a) if the guest has not disconnected from all utility services provided by the park; b) hasn’t moved their vehicle from the RV site to the nearest exit to the public roadway; c) hasn’t cleaned the site to its original condition at the time of rental; d) hasn’t returned park property issued to the guest by the park.

 

Please note that certain stalls will transition to short term stays during the peak season.  From approximately April 1st to September 30th River Point reserves the right to convert long term spots to short term rentals.  The length of stay at these stalls will be limited to two consecutive weeks.  It is administered through our reservation system and it will alert interested guest to this limitation.

Campspot Service Fee:

Reservations booked on Campspot’s marketplace may be charged a service fee (“Service Fee”) to help cover the cost of secure transactions on the platform. The Service Fee will be refunded in the event a guest (“Guest”) is entitled to a full refund pursuant to the terms of the cancellation policy presented in the listing.

To learn more, please refer to our Guest Refund Policy.