Terms & Conditions

Rock Island RV Park Policies and Rules

General

Tenants and guests are responsible for any damage caused by themselves, their children and/or pets. The park is not responsible for personal injuries or damage, loss or theft of any personal property or vehicle.

We reserve the right to evict any person(s) who does not comply with the rules and policies.

All Motorhomes, RV's or travel trailers must be in good working order and appearance. No camper vehicles may be older than 10 years to date. Exceptions may be granted upon request. We reserve the right to refuse access to any guests whose vehicle is deemed to be unacceptable.

 

Check In / Check Out

Check in is at 3 PM CST and entitles you to your site until 12 AM the day of departure. Early check in is not permitted. The guests who paid for the site the night before you has paid for their site until noon. We will not ask a guest to leave so that you can check in early. If you will be arriving in the area early, please make arrangements until your site opens up at 3:00PM. We do not have a waiting area for those checking in early. Check out time is 12 PM. You do not need to contact the office for check out, unless you need to pay for an after-hours check in.

Site Changes

You have been assigned a specific site, if you wish to move please check with the office. Due to reservations and maintenance, moving may not be possible. Please inquire before moving sites.

Open Fires

Open fires are not allowed in our park. Fires must be in firepits or designated fire rings. Feel free to bring your own portable fire ring or pit.

Parking

Please do not park your vehicle, trailer, or boat in an adjacent site or along the road. Use of more than one site will result in additional charges. Each paid guest registration covers 1 RV per site and 1 vehicle per site unless noted. Extra vehicles will need to be parked in additional marked parking spots. Please do not park on the grass. Ruts caused in your site due to additional vehicles will result in damage charges.

Storage

Storage is not allowed under or around your RV or picnic table.

Site and Park Navigation

Please be respectful of your neighbor and do not walk between sites when navigating the park. Please use main roads, sidewalks, and designated public paths to walk around the campground.

Washing
Washing RVs or vehicles is only permitted with 1 bucket of water and a sponge. Hose washing is not permitted, as it can result in a mess and disturb your neighbors.

Pet Policies

Leash
We ask that you keep your pets on a leash at all times. This helps you, your pet, and other guests and other guests’ pets stay safe.

Cleaning up after your pet

Be a good neighbor and clean up after your pet. Please use our pet station/ bags to dispose of pet waste. Failure to clean up will result in you being asked to leave.

Leaving Pets Unattended
Pets may not be left unattended in our park. Please do not tie your pet to a tree and leave. Leaving your pets unattended is dangerous for your pet as many factors including weather, power outages, etc. can affect your pets well-being while you are away.

Barking
Excessive barking is not tolerated and disturbs your neighbors. Please note that excessive barking may result in you being asked to leave without refund.

Vehicle Policies

Speed Limit

The park speed limit is 5 mph. This policy is to keep you, your children, and your pets safe. Exceeding this speed limit will result in a warning. Multiple warnings will require us to ask you to leave. Safety is our number one priority for our guests.

ATV’s. Dirt Bikes, Motorcycles, and Golf Carts

OHV’s are welcome onsite but may not be used within the park.  ONLY to get to and from your site.

Electrical Use

You are responsible for understanding how many amps you are using in our RV. Amp usage over the 50 AMPs provided can trip your breaker. Please be mindful of your amp usage, so that you don’t trip your breaker during your stay. Please notify the office so that we can notify maintenance if you have any electrical issues during your stay. Guests are not permitted to diagnose our electrical pedestals per insurance and safety requirements.

Quiet Time Policies

Quiet time is 10 PM to 7 AM. Anyone playing loud music will be warned only once and then asked to leave without a refund.

Trash Disposal

A dumpster is available for trash disposal in the park. Please do not dispose of any motor oil, cooking oil, wires, furniture, mattresses, or any toxic or hazardous waste items. Failure to adhere to this rule may result in charges for disposal fees.

Clotheslines

Clotheslines are not permitted in our park.

Fireworks and Firearms

Fireworks and firearms are strictly prohibited in our park. The prohibiting of fireworks includes sparklers, smoke bombs, aerials, and firecrackers. The prohibiting of firearms includes all guns including air soft, BB, and pellet guns. If these items are seen outside of your RV, you will be asked to leave immediately without a refund.

Repairs

Repairs to RVs and vehicles are not permitted in our park. We are happy to recommend a local Mobile RV Repair service that comes out to your site to assist you with any repairs.

Safety and emergencies

If you need to call 911 for any reason, and time allows, please call the office or host  to notify them of the emergency as well.

Cancellation Policy

• Reservations cancelled more than 14 days in advance of arrival will not incur any fees.
• Reservations cancelled Between 7 and 14 days in advance of arrival will receive a 50% refund.
• Reservations cancelled less than 7 nights before arrival will incur a fee of $75.