Refund Policy

You can cancel your booking by phone, or online. Camping is an outdoor experience, therefore we do not give refunds due to discomforts of nature or early departure.

Campsites:

• 2+ Weeks Out - Refund minus $25 cancellation fee per campsite OR full refund issued in camp credit
• 1 Week Out - 50% of reservation issued in camp credit and 50% of reservation forfeited
• Less Than 1 Week Out - Full reservation forfeited

Cabins:

• 3+ Weeks Out - Refund minus $25 cancellation fee per cabin OR full refund issued in camp credit
• Less Than 3 Weeks Out - Full reservation forfeited

Monthly Campsites:

• Monthly sites are booked one month at a time; and no refunds are given for early departure. A partial month arrival will be prorated.
• A $250 security deposit is required to reserve a site.
• The monthly rate is due on the 1st of each month, along with payment for the previous month’s electricity use.
• Cancellations made 30+ days before arrival will receive a refund of the deposit, minus a $30 processing fee.
• Cancellations made 0–29 days prior will forfeit the full deposit.
• The security deposit is refunded after departure, once all electricity charges and fees are paid in full. 

Change Policy: 

• Reservation arrival or departure dates may not be changed inside the cancellation window.
• Changes made to decrease occupancy or pets resulting in a credit owed will result in the issuance of a Camp Credit. Camp Credit will remain active on the User Account and will expire one year from issuance.

No Shows: 

Reservations will be held until check-out time on the day following your scheduled arrival. No shows will result in full forfeiture of funds.

Camp Credit expires at the end of the calendar year that it was issued. Camp credit can only be applied toward your site, cabin rental, and add-ons. Store purchases are not included.