Refund Policy

Our cancellation policy is listed below and you will be refunded based on that policy. All cancellations are done during business hours, if you have left a message or email, the cancellation will be based on the business day it is received.

Cancellations done at least 15 days or more prior to arrival date, will receive a 100% refund.

Cancellations done between 14-8 days prior to arrival date, will receive a 50% refund.

Cancellations done 7 days or less of arrival date, will receive no refund.

There can be no changes to your reservation after the 15 day cancellation window without incurring penalties based on our cancellation policy.

Seneca Lake Resorts | 315.651.4949 | reservations@senecalakeresorts.com | 6040 State Route 96A, Romulus, NY 14541