Terms & Conditions

ALL Terms and Conditions are subject to change without notice and may not be reflected in the content on this page. Terms and Conditions and specific Holiday Terms apply to all guests

General Terms

No personal checks will be accepted
The person registered will be responsible for the condition of the site/camping cabin/on-site rental camper
Reservations are not refundable due to weather conditions
Rates are only guaranteed at the time of booking and are subject to change at any time without notice. Changes made to your reservation after it has been confirmed may result in higher rates,
Quiet hours are from 10:30 pm to 7 am
No loud motorcycles, cars, trucks or other vehicles are permitted. We reserve the right to determine which vehicles are too loud
NO pets & NO smoking inside any building

Minimum Stay Requirements

Three-night minimum stay required for Heritage Trout Season Opener Weekend, Memorial Weeknd, July 4th Weekend & Labor Day Weekend

Required Deposits

One night's fee is due at the time of booking
Refundable reservation surcharge of $15 due at time of booking

Check-In/Check-Out

Check-in is 2 pm - Check-out is 12 noon

EARLY ARRIVAL - Before 2:00 pm - $10 in addition to camping fee
Fee allows you to arrive anytime after 9:00 am and enjoy the amenities and facilities, does not allow you to occupy the site early
If planning to extend your stay, please reregister by 11 am
LATE CHECK-OUT – After 12:00 noon - $10 fee
Must vacate campsite so it can ready it for next camper.
Fee allows you to stay on Campground property until 5:00 pm and enjoy the amenities and facilities, does not allow you to occupy On-site Rental Camper after 12:00 noon

Cancellation/Refund Policy

Refunds on deposits will only be made if reservation is canceled 10 or more days prior to the arrival date, less a $10 cancellation service fee.
Cancellations made less than 10 days up to 24 hours from arrival date will forfeit one night deposit.
Cancellations made less than 24 hours from arrival will forfeit entire deposit.
Sorry, since camping is an outdoor experience, no refunds will be given due to the discomforts of Mother Nature

Minimum Age Requirements

By accepting a reservation, you acknowledge and agree that you are
18+ years old for a campsite
21+ years old for camping cabins/on-site rental campers and you are personally staying on the campsite or in the camping cabin/on-site rental camper

Petiquette

Make sure your pet is healthy and up-to-date on all required vaccinations, particularly rabies
Remember to bring your pet’s proof of rabies vaccination
Keep pet on a leash no longer than four feet and under control at all times
Never tie pets to trees/posts/camping unit/etc.
Pets should never be left unattended (that means in RVs, tents, cars, campsites, etc.) This tends to make them bark or dig which is unacceptable behavior
Clean up after your pet whether on your site, along the road, around the lake, in the woods, etc. (Why clean up even in the woods? We want to encourage the wildlife to stay around.
Do not put dog droppings in the fire rings
Pets are not allowed in any building
Pets are not allowed in playground or swimming area
Pets that are unruly or display aggressive behavior will need to leave
Camping Cabins - Up to two pets are allowed in the Camping Cabins. Pet Fee is $10 per pet per night,
On-Site Rental Campers - Absolutely NO PETS in Rental Campers or on Rental Camper sites
If Renter arrives with a pet(s), Campground reserves the right to refuse rental. No refund will be given
A fee of $50 PER PET PER DAY will be charged to Renter’s credit card for any INFRINGEMENT

Although they're your best friend and you can't imagine camping without them. Next door to you might be a camper who can't imagine camping with a dog or worse is deathly afraid of dogs. (You know, as you feel about spiders or snakes.) In a spirit of cooperation we ask that you and your pooch abide by the following rules:Constant barking bothers other campers. If your pet is too vocal, you'll need to find other accommodations

Visitor Policy

Your visitors are welcome, but since they too will be enjoying our facilities, we have the following requirements

All visitors must stop and register at the office before entering the campground whether in their vehicle or yours
Upon registration, visitors will receive a hang tap that needs to be displayed on their rearview mirror
Visitors must park in the "extra vehicle" parking area
Visitors are not allowed to bring pets to the campground

Extra Vehicle Policy

Limit of ONE VEHICLE per campsite, all others must be parked in overflow area beyond pool
All visitors must park in OVERFLOW AREA beyond pool

Camping Cabin & On-Site Rental Campers Policies
RENTER MUST BE AT LEAST 21 YEARS OF AGE AND
HAVE A MASTERCARD OR VISA CREDIT CARD IN THEIR NAME

PARKING POLICY
Limit of ONE VEHICLE per campsite, all others must be parked in overflow area beyond pool
All visitors must park in OVERFLOW AREA beyond the pool

Cancellation Policy

Shenandoah Valley Campground