Refund Policy

The Silos Marina & Campground

Cancellation Policy:

We know that sometimes events conspire to make you change your plans, or the weather just won't cooperate! That's okay! Just let us know as soon as you can of any changes or cancellations so you don't end up paying for a site you're not going to be able to use.

More than 4 Days in Advance:

If cancelled more than 4 days before the reservation start date, the whole reservation camping fee will be refunded, minus the $5.00 reservation fee and $5.00 cancellation fee.

 

Less than 4 Days in Advance:

If cancelled less than 4 days before the reservation start date, you will be charged the first night's fee, the $5.00 reservation fee and the $5.00 cancellation fee.

 

Day of Arrival:

If you want to cancel on the day of your arrival or after you have arrived, please call the office to process the refund for you. A "no show" fee of $10 per day up to three days is applied to all late cancellations.

 

Leaving Early:

If you leave before 2 pm you will receive a refund for the remainder of the days left on your reservation. If you leave after 2 pm, you will charged for that night's stay and be refunded for the remainder of your stay.

 

No Shows:

Your site will be held until 10 am the next day; if we have not heard from you by then we will allow the site to be rented by someone else. To receive a refund for your stay you will need to call the host at 406.980.0266. A $10 per day penalty up to three days is applied to refund requests on cancellations made after the start date of the reservation.

 

Seasonal Slip Cancellations:

Seasonal reservations will incur a 10% fee of the remainder of the stay. Cancellations on discount reservations may adjust the pricing allowed if the cancellation drops the days paid below the discount price point