Cancellation Policy

In the unlikely event that you must cancel or transfer dates, please see the applicable policy below and then call 828-894-2331 to initiate the cancellation.

If you would like to reschedule your reservation and today’s date is 14+ days from your check-in date, there is no fee to do so. If you choose to cancel your reservation and today’s date is 14+ days from your check-in date, a flat fee of $25 will be charged for all lodging and RV sites. There is no fee for primitive campsites.

If you would like to reschedule your reservation and today’s date is 2-13 days from your check-in date, a flat fee will be charged. $50 for lodging sites, $25 for RV sites, and $10 for primitive campsites. If you choose to cancel your reservation and today’s date is 2-13 days from your check-in date, a fee is applied for each canceled night. $50/night for lodging. $25/night for RV sites. $10/night for primitive campsites.

Within 48 hours from the time of check-in, refunds and credits are unavailable.