Cancellation Policy
Smoky Mountain Campground
We do not give credit or refunds due to the discomforts of nature. The fun
continues rain or shine. Our cancellation policy varies depending on the timing of
your cancellation notice in advance of the reservation date.
Cancellations must be made via phone call. Voicemails will not suffice.
For Lodging and Campsite Rentals:
3+ WEEKS:
Refund minus the non-refundable $35 cancellation fee or full refund issued in
camp credit
2+ WEEKS:
You recieve 50% refund.
LESS THAN 2 WEEKS:
Full reservation forfeited
HOLIDAY RESERVATIONS:
Any reservations that surround holidays, must be cancelled more than 45 days prior to arrival for refund minus the $35 cancellation fee.
Reservations cancelled between 30-45 day before holiday reservation may receive 50% of their deposit.
Reservations cancelled less than 30 days before holiday reservation will recieve no refund.