Cancellation Policy

The Dam Park, New Braunfels, Texas

Cancellation Policy:

The Dam Park refund policy differs depending on the timing of your cancellation notice in advance of the reservation date as follows:

  • RV & Tent Sites:
    • If a reservation is cancelled more than 3 days prior to the arrival date we happily issue a full refund, minus a non-refundable $35.00 transaction fee.
    • A cancellation of a reservation made less than 2 days prior to the arrival date; the full amount of the reservation payment is forfeited to The Dam Park. Fees apply per RV Site.
    • Monthly reservation deposit of $150.00 is non-refundable.
  • Add-Ons:
    • If a reservation is cancelled more than 2 days prior to the arrival date we issue a full refund, minus a non-refundable $10.00 transaction fee.
    • For a cancellation of a reservation made less than 24 hours the full amount of the reservation payment is forfeited to The Dam Park.

Please contact our General Store Office at 830-282-0662 during normal business hours to process your cancellation request. For reservations paid with a credit card, cash refunds will be credited to the credit card on file with respect to reservation.