Cancellation Policy

The RV Park at HIPICO Santa Fe

All reservation fees must be paid in full at the time of booking.

Any refunds will be issued in the same manner as payment. 

We do not give credit or refunds due to the discomforts of nature. Our cancellation policy varies according to the date of cancellation in relation to the scheduled arrival date.

All cancellations and date change requests must be made in writing by emailing rv@hipicosantafe.com. No cancellations will be processed over the phone. 

All cancellations and date change requests received after 5:00pm MT will be processed and dated the following day. All dates and times for reservation arrival, departure, cancellation, requests for date change, etc., are local. 

We know that winter travel plans can change and want to make your RV stay the least of your worries!

Book your RV stay with us between November 15th and March 15th and receive an 85% refund if you need to cancel your stay, regardless of the cancellation request date. 

Please see our standard cancellation policy below for any resevations outside of the above timeframe. 

  • Cancellation 8 days or more prior to arrival will result in a cancellation fee equal to 15% of booking fees.

  • Cancellation between 4- 7 days prior to arrival will result in a cancellation fee equal to 50% of booking fees.  

  • Cancellation made within 3 days of the arrival will result in a cancellation fee equal to 75% of booking fees. 

  • No refunds will be issued after check in time on the scheduled date of arrival. 

You may purchase the "Travel Cancellation Protection Plan" at checkout (see "Add-Ons" at checkout) and receive a refund for unused days of your reservation. Travel Cancellation Protection Plan coverage may only be purchased upon booking; it may not be added to the reservation at a later date. 

Fees: Lock site, Travel Cancellation Protection Plan and reservation change fees are non-refundable.

Reservations will be held until check-out time on the day following your scheduled arrival. No-shows will result in a canceled reservation and no refunds will be issued.