Terms & Conditions

Val Vista Villages, Mesa, Arizona

Terms & Conditions

All rates do not include tax and are subject to change without notice. Total rent for entire reservation term is due upon check-in. All rates are based on a maximum of two persons. Fee for each additional person is $3/day, $15/week, $50/month plus tax. All visitors must be registered with Guest Services. Monthly or annual rent may be paid by check, money order or credit card (convenience fee applies). Deposits, daily rates, or
weekly reservations may be paid with credit card (Visa & Mastercard).

RV Requirements

We welcome the 55+ Active Lifestyle with a variety of Class A or Class C Recreational Vehicles (RVs), Motorhomes, Travel Trailers, and 5th Wheels. Minimum length allowed is 22 ft. (excluding the hitch). The vehicle or home must be fully self-contained, well-kept, less than 10 years old, and in good condition; if it is over 10 years old, we require a picture sent prior to reservation. There are some exceptions that are at the discretion of management; contact the resort for more information.

Non-Annual Guests - We do accept payment for rent and utilities by personal checks, US money orders, US cashier's checks, ACH or you may use your credit card, Visa, Master Card, Discover, or American Express. Please Note: CANADIAN CHECKS MUST BE IMPRINTED WITH "US Funds" and cannot be processed by Electronic Check.

Annual Guests - We do accept payment for rent and utilities by personal checks, US money orders, US cashier's checks, or ACH. Annual Guests using a credit card to pay rent will be subject to an additional and non-refundable 3% credit card fee. Please Note: CANADIAN CHECKS MUST BE IMPRINTED WITH "US Funds" and cannot be processed by Electronic Check. Using Visa, MC, American Express, and Discover cards which transact in the United States are required. Foreign or other transaction fees from your provider may apply.

Pet Registry: All Pets must be registered with Guest Services. You are required to sign a Pet Agreement of understanding of the Resort Pet Policies Guidelines, list identification information of your pet(s) and provide Assistive Animal documentation, if applicable.

Pet Restrictions/Breeds: Presently, there are no breed, size or weight limitations. it is solely based on the behavior of the pet.

Pet Vaccinations: Guest certifies that pets’ vaccinations are current and will be kept current for the duration of their stay in the Resort. 

Pet Vaccinations Required at check in;  Rabies – Distemper – Bordetella

Deposit, Cancellation & Refund Policy

*Not applicable to annual rates.

  • A $250 deposit is required for reservations of one month or more.
  • We gladly accept Visa, Mastercard, or check for deposits or daily rent.
  • Deposit for daily rates is a non-refundable one night rate due upon time of reservation
  • Deposit for weekly stay is a non-refundable $100.

Refunds require a written notice at least 30 days prior to scheduled arrival date, at which time there is a $100 processing fee on all cancellations.

NO REFUNDS will be issued during prime months (January, February, and March) or for early departures.

Lock Fees are non-refundable.

Credit card processing fees are non-refundable.