Cancellation Policy
Welaka Lodge & Resort, Welaka, Florida
STANDARD CANCELLATION POLICY All regular reservations, with the exception of group reservations, are subject to the following Cancellation/No Show policy: Same day cancellations are considered No Shows and BOTH will be charged the full amount of the reservation booked. For stays of less than a week, we require you to notify us at least one week prior to your scheduled arrival if you are unable to fulfill your reservation. For stays of a week or more but less than a month, we require you to notify us at least two weeks prior to your scheduled arrival if you are unable to fulfill your reservation. For stays of a month or more, we require you to notify us at least a month prior to your scheduled arrival if you are unable to fulfill your reservation. If proper notice is not given as outlined above then the deposit made will be non refundable.
HOLIDAY CANCELLATION POLICY All reservations made over the following holidays will subject to this Cancellation policy: Memorial Day Weekend Independence Day Labor Day Weekend Thanksgiving Christmas New Year’s At management’s discretion, holiday periods may include several days surrounding the holiday and thus be subject to stricter cancellation and no discounts. Even if the reservation does not include the actual holiday, holiday rates and cancellation policy may apply. Full payment of any reservation that falls over any of the above holidays will be required at least two weeks prior to the arrival date. Please note that these reservations made over holiday periods also require twice the cancellation notice that would normally apply in the standard cancellation policy. If proper notice is not given as outlined above then the deposit made will be non-refundable. We do not give refunds for early departures.
GROUP CANCELLATION POLICY Reservations are considered group reservations when three or more cottages are reserved for people traveling together, not necessarily under the same last name and are subject to a different cancellation policy. To cancel 1-2 cottages out of the group, a 1 week notice is sufficient to receive a refund of deposit less the cancellation fee. If 3-4 cottages were cancelled, we would need a 2 week notice on each to receive a refund of deposit less the cancellation fee. If 5 or more cottages cancel, a month notice on each would be required to receive a refund of deposit less the cancellation fee.