Park Policies

Check In / Check Out

Check in is at 2 PM MST and entitles you to your site until 11 AM the day after check in. Early check in is not permitted. The guests who paid for the site the night before you has paid for their site until noon. We will not ask a guest to leave so that you can check in early. If you will be arriving in the area early, please make arrangements until your site opens up at noon. We do not have a waiting area for those checking in early. Check out time is 12 PM. You do not need to contact the office for check out, unless you need to pay for an after-hours check in.

Late check-ins are allowed at any time, please just contact the park for instructions.

Site Changes

You have been assigned a specific site, if you wish to move please check with the office. Due to reservations and maintenance, moving may not be possible. Please inquire before moving sites.

Open Fires

Open fires are not allowed in our park. Fires must be in firepits or designated fire rings. Only in those which West Ridge Outdoor Resort has provided. Guests are not permitted to bring or create their own fire pits for any reason.

Parking

Please do not park your vehicle, trailer, or boat in an adjacent site. Use of more than one site will result in additional charges.

Storage

Storage is not allowed under or around your RV/ Cabin or decks/ outside. Please keep your site clean at all times.

Site and Park Navigation

Please be respectful of your neighbor and do not walk between sites when navigating the park. Please use main roads, trails, and designated paths to walk around the resort.

Washing
Washing RVs or vehicles is only permitted with 1 bucket of water and a sponge. Hose washing is not permitted, as it can result in a mess and disturb your neighbors. May result in fine.

Rugs

Rugs bigger than 3’ x 2’ are not allowed as it kills the grass and we want your site to look good for both you and the next guest.

Pet Policies

Leash
We ask that you keep your pets on a leash at all times. This helps you, your pet, and other guests and other guests’ pets stay safe.

Buildings

Pets are not allowed in the buildings. County code laws do not allow pets in our buildings. Please do not tie your pet to our trees, doors, or posts. Pets are also not allowed on any common use areas (ie fire pits, beach, etc)

Cleaning Up After Your Pet

Be a good neighbor and please use the dog walk area and clean up after your pet always. Do not let your pet deposit waste on your site or any of our other guests’ sites please. Failure to clean up after your pet will result in you being asked to leave without a refund.

Leaving Pets Unattended
Pets may not be left unattended in our park. Please do not tie your pet to a tree and leave. Leaving your pets unattended is dangerous for your pet as many factors including weather, power outages, etc. can affect your pets well-being while you are away.

Pets Not Allowed in any Cabins or Glamping Tents/ Safari Cabins

Pets are only allowed for those visiting in their own RV/ Camper trailers

Pet Vaccinations
Due to Insurance Requirements, all pets must be vaccinated in our park. Please make sure your pet’s shots are up-to-date.

Barking
Excessive barking is not tolerated and disturbs your neighbors. Please note that excessive barking may result in you being asked to leave without refund.

Vehicle Policies

Speed Limit

The park speed limit is 7.5 mph. This policy is to keep you, your children, and your pets safe. Exceeding this speed limit will result in a warning. Multiple warnings will require us to ask you to leave. Safety is our number one priority for our guests.

Parking

Each paid guest registration covers 1 RV per site and 1 vehicle per site unless noted. Please do not park on our grass. Ruts caused in your site due to additional vehicles will result in damage charges.

Trailers, Boats, and additional vehicles will cost additional fees for staying. A nightly registration covers 1 RV and 1 vehicle only. If staying in a luxury cabin you have room for two vehicles. If staying in Safari tents 1 vehicle. Deluxe Safari Tents 2 Vehicles.

No parking in common areas. Do not park in the middle of the road. Do not park in sites that you did not register for and do not block our garages or our bathroom and laundry room doors. Parking on the grass is not permitted in any area.

ATV’s. Dirt Bikes, Motorcycles, and Golf Carts

Due to insurance we cannot allow personal recreational vehicles within the resort at this time.

General Park Policies

Visitors

Only registered guests are permitted to enter the park. All visitors must stop in the office to register, pay a fee and receive a parking pass. Visitors may not bring pets. West Ridge Outdoor Resort reserves the right to limit the number of people visiting a site. Day visitors must depart by 10:00 pm CST. Overnight visitors must depart by Noon CST. Please check with the office before inviting any visitors. Registered guests are responsible for ensuring their visitors are properly registered and that all resort rules are followed.

All guest visiting someone in the park must register and pick up a pass at the office and park in the designated area. Vehicle Pass must be visible at all times please.

Electrical Use

You are responsible for understanding how many amps you are using in our RV. Amp usage over the 50 AMPs provided can trip your breaker. Please be mindful of your amp usage, so that you don’t trip your breaker during your stay. RV guests may only use one of the three available hookups on their pedestal at a time.

Please notify the office so that we can notify maintenance if you have any electrical issues during your stay. Guests are not permitted to diagnose our electrical pedestals per insurance and safety requirements. Maintenance is happy to help. Even if you are an electrician, laws prohibit you from working on our pedestals unless hired to do so.

Quiet Time Policies

Quiet time is 10 PM to 7 AM. Anyone playing loud music will be warned only once and then asked to leave without a refund.

Trash Disposal and Recycling

Trash cans are located throughout the park. Please tie trash bags completely closed and put your trash completely in the trash container. If the first can is full, please find another container. Please do not place your trash on the ground. Woodland creates like possums and racoons are attracted to left out or disposed of food and while we think they are cute and wonderful animals, we don’t want you to find a surprise night visiting racoon at your site because of incorrectly disposed of trash! Do not dispose of wires, oil, furniture, mattresses, or any toxic waste or chemicals in our trash cans. Trash is emptied once per day. Times may vary due to maintenance scheduling requirements throughout the day.

A dumpster is available at the resort. Please do not dispose of any motor oil, cooking oil, wires, furniture, mattresses, or any toxic or hazardous waste items. Failure to adhere to this rule may result in charges for disposal fees.

Children

Children under 18 must be supervised by an adult at all times.. Riding bicycles without a parent is prohibited for the safety of your children and our incoming RV guests. Anyone under the age of 18 must be back at their site by dusk.

Drones

Drones are not permitted in our resort. Please do not fly drones over people or RVs. There are several local area parks where drones are permitted for your enjoyment.

Clotheslines

Clotheslines are not permitted in our resort.

Fireworks and Firearms

Fireworks and firearms are strictly prohibited in our park. The prohibiting of fireworks includes sparklers, smoke bombs, aerials, and firecrackers. The prohibiting of firearms includes all guns including air soft, BB, and pellet guns. If these items are seen outside of your RV/Cabin/ Tent, you will be asked to leave immediately without a refund.

Repairs

Repairs to RVs and vehicles are not permitted in our resort. We are happy to recommend a local Mobile RV Repair service that comes to your site to assist you with any repairs.

Safety and Emergencies

If you observe any activity you believe to be of concern, call (731) 220 – 0705 24 hours a day. (No soliciting is allowed.)

If you need to call 911 for any reason, and time allows, please call 731-220-0705 so the maintenance staff can be prepared to escort the emergency personnel to your site to ensure the quickest arrival.

Backup contact: 731-819-4651

COVID Policy

West Ridge Outdoor Resort, Union City, Tennessee