Refund Policy

Refund Policy

Reservations cancelled more than 7 days in advance of arrival will incur a 1 night reservation and processing fee.

Reservations cancelled within 7 days before arrival will forfeit a refund of any kind.

No exceptions to the refund policy will be given for weather (including heat/cold/snow/rain), camping equipment issues.

Exceptions to the refund policy will be made for mandatory property closures. Examples include State, County, or Denver Water evacuation orders, restrictions on water access, or other severe environmental hazards. These exceptions will be made at Denver Water’s sole discretion.