Refund Policy

Covid-19 Refund/Cancellation Policy: We understand that times are uncertain these days for planning campground reservations, and we want to reassure you that In the event that government travel restrictions result in you not being able to come, we will either fully refund or reschedule your reservation (subject to the availability) and waive the administration fees.

We do not give credit or refunds due to the discomforts of nature. The fun continues, rain or shine. Our cancellation policy varies depending on the timing of your cancellation notice in advance of the reservation date. Reservation cancellations can be requested by emailing fun@jellystonens.com. A confirmation email will be returned to you upon completion of the cancellation. Please allow 3-5 business days for processing.

“Cancellation Request will only be accepted by email to fun@jellystonens.com only.”

7+ NIGHTS PRIOR TO ARRIVAL: 100% of payment Refund, minus non-refundable $15 administration fee 

2-6 NIGHTS PRIOR TO ARRIVAL: 100% of payment issued in camp credit, minus non-refundable $15 administration fee 

LESS THAN 2 NIGHTS PRIOR TO ARRIVAL: No refunds will be given. 

No pets are allowed in or around cabins unless it is a designated pet-friendly cabin.

All cabins are non-smoking.

DEPOSIT

Full payment is required at the time of reservation (Visa, Mastercard, Debit, Visa/Debit, or prepaid cards). Sorry, no personal cheques were accepted.

CHANGING RESERVATIONS
Subject to availability, there will be a $5 charge to change an existing cabin reservation.