By completing your reservation, you acknowledge and agree to these Terms & Conditions.

Acceptance is required prior to arrival and check-in.

1. Check-In & Check-Out

RV & Tent Sites: Check-in begins at 2:00 PM
Cabins & Rentals: Check-in begins at 3:00 PM
Check-out: 11:00 AM for all site types
No late check-ins permitted – please arrive during office hours

2. Office Hours

Sunday–Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday & Saturday: 9:00 AM – 8:00 PM

3. Arrival & Departure

All guests must check in at the office upon arrival
Early arrival and late departure are subject to availability and additional fees

4. Payments & Fees

Full or partial payment is required to secure a reservation
Any remaining balance will be automatically charged 3 days prior to arrival
All credit card transactions are subject to a 4% processing fee
Declined or failed payments may result in reservation cancellation

5. Cancellation & Refund Policy

Campsites:

8+ days prior to arrival: Refund minus $10 fee
7 days or less: No refund
Holidays and special events: Non-refundable

Lodging (Cabins & Rentals):

15+ days prior: Refund minus $10 fee
Within 14 days: First night is non-refundable
Holidays and special events: Non-refundable

Additional Terms:

No refunds for early departure or weather
No credits issued for future stays

6. Guests & Visitors

All guests must be registered to the reservation
Guests are responsible for the behavior of all members of their party

7. Quiet Hours

11:00 PM – 9:00 AM
Excessive noise may result in removal without refund

8. Pets

Must be registered and a daily pet fee applies
Must be leashed (max 10 ft) and cleaned up after
Not permitted in swimming areas, events, or rental units

9. Golf Carts

Personal carts must be registered and insured
$10 per day fee applies
Drivers must be 21+ with a valid driver’s license
No ATVs, minibikes, or unapproved vehicles permitted

10. Swimming & Water Features

Swimming allowed only in designated areas during daylight hours
Pool & Hot Tub: Open during posted hours, weather permitting. Hot Tub is closed for the remaining 2026 season. We apologize for any inconvenience.
Aqua Glide: Open during posted hours; lifeguard required
Lifejackets required for guests under 18
Swim at your own risk
Amenities are subject to change.

11. Fire & Safety

Campfires must be fully extinguished when unattended
Firewood must be purchased on-site (no outside wood permitted)

12. Conduct & Behavior

No vandalism, abusive language, or destruction of property
Alcohol permitted at campsites only; no public intoxication
Drinking and driving (including golf carts) is strictly prohibited

13. Photo Release

By entering Twin Lakes Camping Resort, guests consent to the use of their image, likeness, or voice in photographs or video recordings for promotional and marketing purposes, including social media, website, and advertising.

If you prefer not to be included, please notify the office upon arrival.

14. Liability Notice

Under Ohio law, Twin Lakes Camping Resort is not liable for injuries or damages resulting from inherent risks of camping, including but not limited to natural terrain, water features, equipment, animals, or guest actions.

By staying at the resort, guests accept all associated risks.

Seasonal Camper Notice

Seasonal campers are also required to review and accept these Terms & Conditions.

The signed Seasonal Site Agreement serves as the primary governing agreement (“umbrella agreement”) for all seasonal stays and campground use. These Terms & Conditions are supplemental and apply in addition to the Seasonal Site Agreement.

By completing a seasonal reservation, payment, or check-in, seasonal guests acknowledge and agree to comply with both the Seasonal Site Agreement and all Twin Lakes Camping Resort policies, rules, and operational guidelines.

We look forward to having you stay with us at Twin Lakes Camping Resort!

Claremar Twin Lakes Camping Resort
47675 New London Eastern Rd.
New London, OH 44851
(440) 647-3318

Three Lakes • Aqua Glide • Themed Weekends • Family-Friendly Camping

Available Sites