Cancellation Policy

Cross Winds Family Campground

Cancellation Policy and Refund Policy: 

If you need to cancel or need to make any changes to your reservation, please call the park office directly, (336) 853-4567.  Email cancellations request are not accepted. 

Cancellation Policy: Since camping is an outdoor experience, no refunds or credits are provided due to the discomfort of nature! Without penalty, you may change a reservation to another date or receive Camp Credit to be used later.

If you prefer a refund:  Cancellations requested 7 days prior to the reserved stay will receive a refund less a $27.00 service fee. Cancellations requested less than 7 days will receive a refund less a one (1) night's charge plus booking fee. No refund or Camp Credit given for early departure! Software booking fee non-refundable. If you chose a refund, it will post within 5 to 10 business days.  

If you have chosen to receive Camp Credit, please call the office directly at (336) 853-4567 when you are ready to make your next reservation. Your Camp Credit will not expire.  Please inform the representative that you have Camp Credit.