Frequently Asked Questions

  • What is Campspot?

    Campspot is the leading online marketplace for premier RV resorts, family campgrounds, cabins, glamping options, and more across North America. No matter how you choose to stay, Campspot makes it easy for you to create lifelong camping memories.

  • Why book with Campspot?

    Campspot is perfect for everyone from last-minute travelers to roadtrippers to those looking to camp with specific requirements. Need a pet-friendly cabin in Texas tonight? We’ve got you covered. Planning an epic road trip coast to coast? We can also help you there.

    Not only can you browse and explore on Campspot, but you can also book directly on our website with our low price guarantee and access to personalized customer support if you run into a snag.

  • I want to go camping near me. Can I search by my current location?

    Yes! You do not have to enter a location or dates to start exploring. Simply press the “Search” button and results will populate automatically with your current location.

  • Does Campspot charge any fees?

    No, Campspot does not charge any fees to campers and has a lowest price guarantee. When booking on Campspot, you can be confident that you are getting the best price available on your campsite.

  • What happens if I need to cancel?

    To cancel, please contact the property you booked with directly. The phone number can be conveniently found on the campground’s page within Campspot.

  • How do I find out check in/out times?

    Check in and out times are listed on the campground page. If you do not see these times listed, reach out to help@campspot.com and we can help you!

  • I’m not finding what I need. Can I connect with someone about my camping trip?

    Yes! You can call us at 1-800-724-8620, 9am-8pm ET Monday-Friday, or send us an email at help@campspot.com anytime. We will get back to you as soon as possible.

  • Is there a way to view past trips?

    Yes! Simply log into your personal account and select “Reservations” from the drop down menu to view upcoming and past trips.

  • Am I able to book multiple campsites in one transaction?

    Yes! Complete the process to select your site/cabin, press “Add to Cart”, and then repeat the process.

  • Am I able to modify my booking?

    Yes! To modify your reservation, please contact us at help@campspot.com or call 1-800-724-8620.

  • How does Campspot differ from other reservation platforms?

    Campspot distinguishes itself through the quality of its inventory, search filters which include real-time availability and lowest guaranteed pricing, and its “choose to lock your site” option, which allows travelers to book the precise campsite within their desired campground.

  • Do I have to pay in full?

    Yes. When making reservations you must pay in full at the time of booking.