Refund Policy

Smoky Hollow Outdoor Resort

I understand and agree that Smoky Hollow does not give credit or refunds due to the discomforts of nature. Our refund policy varies, depending on the timing of the cancellation notice in advance of the reservation date, as follows:  

There is a 15% cancellation fee should one cancel their reservation outside of the 30 day window before their check-in date.  30 days or less before check-in there is no refund but you may reschedule, without any penalty, to any other date within 6 months following your original check-in date (based on availability).

Campspot Service Fee:

Reservations booked on Campspot’s marketplace may be charged a service fee (“Service Fee”) to help cover the cost of secure transactions on the platform. The Service Fee will be refunded in the event a guest (“Guest”) is entitled to a full refund pursuant to the terms of the cancellation policy presented in the listing.

To learn more, please refer to our Guest Refund Policy.