Mountain View RV Resort Policies

Please review our policies to ensure the happiness of all guests.

The most important rule is No one is to enter the park without stopping at the front desk - not you, not your visitors and not repair services. Anyone that enters the park without registering at the office is considered a tresspaser and will be removed. This means you do not enter the gate without a pass, you do not let your friends or repair services in or give out the gate code. You cannot register for another guest, even if you paid for their site. You and your guests will be removed without refunds. This is not just an RV park - it is our home and tresspassers will be treated as you would treat tresspassers if they entered your home.

Escort Service - After checking in every guest is escorted to their site. It is your obligation to follow the direction of the Park escort for the safety of your family, other guests, your RV and our park facilities. We ask that your friends and family do not interfere with this service.

Animals – No aggressive behavior will be allowed. Excessive noise will not be allowed. No unattended animals. All animals must be on a leash at all times - this includes service animals. You will be evicted if your. dog is off leash after the first warnng. Please clean up after your animals immediately. We welcome animals but if your animal is not picked up after and it is caught by staff a $10.00 per animal, per day will be assessed for having to clean up after your animal. No full or mixed breeds of Pit-bulls allowed. There is a 4 animal limit. First two dogs are free. A $5 fee per day is charged for the third and fourth dog.

Service Animals - Service animals must be leashed at all times and be with their handler at all times. A comfort pet is not ADA compliant and is not allowed in cabins or domes. An ADA service animal is allowed but a fee will be assessed for any damage or excessive cleaning required. Your pet is not a service animal if:

It is off leash
It approaches another animal or human
Is aggressive in any way towards people or animals
Sniffs other dogs or humans
the animal urinates or defecates in a cabin or dom

If your service animal soils or damages lodgings or there is excessive shedding,Sevice animals are not allowed on beds or chairs. Note that there is a $100 cleaning charge if we find dog hair on bed or carpet is soiled. If you fraudulently represent a pet as a service animal to gain entry to a cabin or dome, or to get an aggressive breed dog into our resort, you will be removed from our property immediately.

Cabins – All cabins are non-smoking rooms (this includes marijuana).Pets are not allowed. There will be a $50 cabin-cleaning fee for cabins if you sneak a pet in and we will remove you from the park. Cabins will be inspected at check out time. Any damage to the cabin or its contents will be the renter’s responsibility. No cooking inside cabins. No smoking of any kind in the cabins. Dish washing station is provided near the rest rooms. No linens are provided in cabins but can be rented for $14.99 per bed per stay.

Check in time is a 1 PM Colorado time. Check-in time for the Domes is 3:00 pm. An early check in fee of $10.00 is available to guests that would like to check in prior to 12 noon as long as there site is available. Check in after 6 PM needs to be arranged with the office.Do not drive into the park without an escort when arrriving. Notify the front desk if you have an extra vehicle as often we need to arrange alternative parking.

After-Hours Check-In – Late arrivals require pre-notification. No check-ins are allowed 30 minutes after sunset. If you cannot make it before dark (30 minutes after sunset) we will check you in the following morning after 9am

Check Out – Check out time is 11AM. Depending on reservations, we may be able to allow a later check-out. Please check with us if you need a later check out. Parking may be available out front. Please don't assume you can check out late. In June and July late checkout is not possible so if you plan on a tour that requires late checkout, book an extra night. We need time to clean the sites for the next guest.There is a $10 fee to stay until noon if avaiable. All RV's must move by noon.

Clotheslines - Drying items within the boundaries of your site is allowed. The use of clotheslines is not permitted.

Glamping Domes – Check-in time is 3:00 pm.There is a $100 key deposit at check-in. All domes are non-smoking rooms (this includes marijuana). Pets are not allowed. There will be a $50 cleaning fee for cabins/dome if you sneak a pet in and we will remove you from the park. Domes will be inspected at check out time. Any damage to the dome or its contents will be the renter’s responsibility. No cooking inside domes. Dish washing station is provided near the rest rooms. No cooking in the dome or on the wooden deck - use the concrete patio below the dome.

Early Departures – Guests who depart prior to the end of their reservation will not receive a refund for the remainder of their stay.

Cancellations

(1) All reservation fees will be charged in full at the time of the reservation.

(2) Customers that cancel a weekly or daily reservation prior to 7 days of arrival date will receive an account credit minus a $30.00 fee. The account credit is good until the end of the following year. There are no refunds only account credits unless the Travel Insurance Protection Pan has been purchased.

(3) Monthly reservations are not movable and will not receive an account credit for a cancelation at any time or for any reason.

(4) Cancelations made less than 7 days prior to arrival date and No-shows are not eligible for an account credit.

(5) There are no refunds for early check-out.

(6) Holiday weekends are a tw-night minimum stay.

(7) Purchase of the Travel Protection Plan is the only way to receive a refund

Children – Parents or guardians are fully liable and responsible for the acts and conduct of their children at all times. Please educate children about RV etiquette

Dumpsters - to be used for normal trash. Do not deposit TV's, computers, furniture, fuel tanks or other large items. $100 fine for misuse.

Electric Cars – Charging of EV’s is prohibited.

Facilities – Our management is responsible for all common areas. All events that will be using common areas must be scheduled with the management.

Fires – Firewood and fire starters are for sale in the store. Fires need to be attended and in the designated fire pits. Fires should be extinguished before checkout. Fires not permitted when local officials set restrictions in place. No plastics, cans or other non-burnable trash is to be put into the pits. No cooking grease is to be dumped into firepits.

Fireworks - Banned

Flags and Political Signs - We appreciate flying the American flag or a US State flag or college flag. However, please refrain from fllying political flags or displaying political signs. We hope to provide a stress free zone and for many, politics is a high stress subject. Thank you for your understanding.

Games – Equipment available 10 AM to 6 PM. Basketballs, horseshoes and shuffleboard equipment will be provided free of charge to a registered guest. Failure to return the equipment in working order will result in a charge for replacement of the item or items.

Cooking Grease - Do not dispose of grease in firepits. If you dump grease on the table or patio you may be liable for extra cleanup fees.

Laundry, Rest Rooms and Showers – We pride ourselves on providing very clean facilities. Please notify management if one of our facilities requires attention between the normal cleaning schedules.

Liability – Our location is in a mountainous desert terrain. There is always potential for high winds, encounters with wildlife including deer, mountani lions, bears, poisonous snakes, venomous spiders and other insects. Wasp and mice enter all buildiings and RV's when it gets cold. While we strive to keep out the most dangerous species, all facilities are used at your own risk. Our equipment, apparatus and facilities are furnished solely for the convenience of our registered guests. A person using such does so at their own risk. The management will not be responsible for accidents, injuries or loss of property by fire, theft, wind, or acts of God. We do reserve the right to refuse service to anyone. We do not offer refunds if you encounter any wildlife.

Oil Changes - prohibited - take your vehicle to a shop

Payment – Cash or Credit Only.

Picnic Tables – Picnic tables are provided for gathering and enjoying, please do not use them as a cooking table or workbench.Grease permanently damages tables.

Quiet Time – Quiet time is 10PM – 8AM. The use of generators is not allowed at any time however. Please keep noise levels to a minimum so as not to disturb your neighbor. Please be respectful to your neighbors at all times.

Reservations

The type of site you reserve is guaranteed. However, unless you paid the Lock Site Fee when reserving, the specific site you asked for is not guaranteed.

Respectful Camping:

· Respect the check-in and checkout times. This helps us prepare your site for your use and the next camper.

· Respect fellow guests by not walking through their campsites. Stay on roads and ask your children not to ride their bikes through other sites please.

· Respect the quiet of the campground by not blasting music.

· Respect that others may want to use the WiFi by not having multiple streaming devices connected.

RV Requirements – RVs must be RVIA Certified. All RVs must be owner occupied, well maintained and clean. Each unit must have a 3" sewage sewer hookup. The sewer connection must be sealed to comply with Fremont County regulations. If you are renting an RV make sure they provide a screwed connector for your sewer hose.

RV Washing – Prohibited due to water restrictions in the area. Contact office regarding washing off bugs. $50 fine for washing vehicles.

Sewer Etiquite - Please don't flush femine products or wet wipes(even flushable ones) into your tank our our toilers. Besides the cost, it creates unsanitary conditions when a sewer overflows and inconveniences other guestr when we have to shut down facilities.

Speed – For the safety of our guests and in an effort to reduce dust the speed limit on the resort property is 5 MPH

Smoking and Alcohol – All buildings are non-smoking. Please dispose of butts in the proper receptacles. Colorado drinking age applies. No excessive drinking will be permitted. The same applies to marijuana.

Trailers - If you want to bring a trailer, you need to make arrangements in advance. We cannot always accomodate large trailers. Please describe your set up accurately to the front desk so that there is no problems when you arrive. If you are pulling a cargo or ATV trailer with a vehicle that is not your RV, you must arrange for separate trailor parking

Trash – All trash shall be disposed of in the provided dumpster. The dumpster is not for oversized items or hazardous materials. No trash shall be stored on the RV site. You are expected to keep your site clean and free of all trash. All trash bags shall be closed at the top to eliminate odor. No Littering. Due to wind, weather and wildlife, trashcans are not permitted.

Vehicles - There is one RV and one vehicle per site allowed. Additional vehicles must be parked out front if space is available. Although some sites seem spacious enough for an extra vehicle, we must enforce this policy uniformly.

Visitors – Must register in office and p[rovide name and cell number. Imcludes repair services. You are responsible for your guests and any damaged caused by them. Please share our resort policies with them. A guest failing to comply with the policies will lose visitor privileges and asked to leave. Prices are for two adults. Additional overnight guests must pay an occupancy fee. Visitors must park out front and not at your site. Do not let any visitor into the park or give out the gate code to any visitor or RV repair service without registering with the front desk. No visitors to enter park before 8 am of after 9 pm.

WiFi – You certify that you or your guests will not to use our Internet service for illegal activities of any kind. Also, whie Starlink internet is fully capable of streaming movies in 4K, please don't do it. We pay by the GB and one such move will exceed the cost of your stay.

Loaning ladders or tools - please do not ask staff to borrow ladders or tools. Our iinsurance policy prohibits this.

The Resort management reserves the right to amend, revise and add to the RV Resort Policy at any time.

Failure to comply with these policies may result in your leaving the resort with no refund and future reservations being cancelled. You also may be liable for damages you cause by your neglect.

Available Sites