Cancellation Policy

Cancellation and no-show policy

All reservations booked directly with Basecamp Hartwell RV Park will follow the below cancellation policy. Basecamp Hartwell RV Park reserves the right to offer room rates that abide by a rate-specific cancellation policy.

Cancellations

Peak

May 1 - September 14

• 100% refund if cancellation occurs more than 14 days prior to arrival date
• 50% refund if cancellation occurs less than 14 days but more than 3 days prior to arrival date
• No refund if notice is provided less than 3 days prior to arrival date
• $25 cancellation fee per RV site is deducted from any refund.

Mid Season

September 15 - October 31

March 16 - April 30

• 100% refund if cancellation occurs more than 48 hours prior to arrival date
• No refund if notice is provided less than 48 hours prior to arrival date
• $25 cancellation fee per RV site is deducted from any refund.

Off Peak

November 1 - March 15

• 100% refund if cancellation occurs more than 24 hours prior to arrival date
• No refund if notice is provided less than 24 hours prior to arrival date
• $25 cancellation fee per RV site is deducted from any refund

No-show

Any guests who have not shown up to check in by 8 pm Eastern Time on the day of their check-in, and who have not made prior arrangements with Basecamp Hartwell RV Park staff, will be considered a no-show. Any no-show guest shall immediately forfeit the entire cost of their stay, and management reserves the right to re-book the reservation for another guest. If a no-show guest arrives after a no-show determination has been made, management is not required to accommodate such guest.