Cancellation Policy

For reservations cancelled 7 or more days before arrival date, guest will incur a $5 cancellation fee. Amounts paid in excess of the $5 cancellation fee for the reservation will be refunded to the guest’s method of payment.

For reservations cancelled 6 or fewer days before arrival date, guest will incur a $30 cancellation fee and forfeit any remaining balance of the reservation. Early departures will be deemed a cancellation within 6 or fewer days. No amounts will be refunded for reservations cancelled 6 or fewer days before arrival date or for early departures. For monthly reservations and any other reservations subject to recurring invoices, guest must provide notice of cancellation 1 month before departure. Failure to do so will result in guest incurring a cancellation fee equal to the monthly or recurring charge for the reservation.

In the event an emergency causes a cancellation or early departure, please email Basecamp (hello@basecamppagosa.com) with an explanation of the circumstances. Basecamp may, in its sole discretion, provide the guest with Camp Credit equal to the unused balance of the reservation less the $30 cancellation fee. Camp Credit expires 1 year from the date of cancelled reservation.

Noncompliance with Basecamp Rules, Policies, Terms and Conditions will result in cancellation of the reservation (and termination of stay) and subject guest to the $30 cancellation fee and forfeiture of any remaining balance.