Cancellation Policy

Daily Rate Cancellation

• We require a minimum of 7 days’ notice prior to your scheduled arrival date for all daily rate cancellations and changes to existing bookings.
• Cancellations and changes made 7 days or more prior to the scheduled arrival date will receive a full refund less a $25.00 cancellation fee.
• Cancellations and changes made less than 7 days prior to the arrival date are non-refundable.
• No refunds are provided due to early departure.

 

Monthly Rate Cancellation

Bookings 1+ months in length:

• Cancellations made 14 days or more prior to the scheduled arrival date will receive a full refund less a $50.00 cancellation fee.
• Cancellations made less than 14 days prior to the arrival date will receive a 50% refund.

 

Early Departure

• No refunds will be provided on any monthly rate reservation once the month has commenced.
• To end a multi-month booking earlier than originally booked, notice must be given in writing to the Fernie RV Resort Office at least 14 days prior to the end of the month. Cancellations received after this deadline will be subject to a $100.00 cancellation fee.

 

Reservation Date Changes

If you need to change the dates on your reservation, one complimentary change can be made per booking. For further changes, a $10.00 change fee will apply. Note that this fee does not apply if you are extending your stay.

Changes made less than 7 days prior to arrival that result in a reduction of the number of nights on the reservation are subject to our standard cancellation policy.

 

No Shows

If you have not checked in by 11am on the morning after your scheduled arrival date, and if you have not contacted Fernie RV Resort to inform them of your late arrival, you will be deemed a “No Show.”

If you are deemed a “No Show,” the site is considered forfeited, and no refund will be provided. Your reservation will be cancelled, and your campsite will be made available to other guests.