Refund Policy

Reservation & Cancellation Policies

  • Full payment is required for Daily and Weekly Stays.
    • Long Term stays charges billed monthly with signed lease.
  • May be made up to 1 year in advance (Call office)
  • Card Processing Fees will apply.  Cash and ACH payment options are available with NO Fees
  • Daily Reservation Cancellations:
    • Cancellations made 48 hours prior to arrival- Reservation will be refunded minus $10 cancellation fee.
    • Cancellations less than 48 hours prior to arrival- Reservation will NOT be refunded
  • Weekly Reservation Cancellations:
    • Cancellations made 48 hours prior to arrival- Reservation will be refunded minus 50% cancellation fee.
    • Cancellations less than 48 hours in advance- Reservation will not be refunded
  • Monthly Reservation Cancellations:
    • Cancellations made 2 weeks prior to arrival- Reservation will be refunded minus $100 cancellation fee.
    • Cancellations less than 2 weeks prior to arrival- Total Reservation amount will be forfeited.
  • Other Cancellations and Refunds:
    • No show or late arrival = Full reservation charges apply- No refunds
    • No refunds for early departure
    • There are no weather-related refunds except in the event of a State Mandated Evacuation.