Cancellation Policy

We are a city operated park where every guest reservation is both important and special to us. If your travel plans change and you must cancel your reservation, please call us at least two (2) days* prior to your 4:00 pm Check in time and date to cancel your reservation and receive camp credit for future reservations.

In the unlikely event that you must cancel with less than two (2) days* notice, shorten your stay or check out early, please understand that we must ask you to take responsibility for your entire reservation.

Rates/policies are subject to change and vary during high impact periods and special requests.

*A 14-day cancellation notice is required on multi-site bookings and for some holidays and special events.