Cancellation Policy

Cancellations must be emailed to ntn@cobblestoneassets.com

High Season January 1 through April 1 - Cancellations made 121 days or more prior to arrival warrants a 100% camp credit.  Credits must be used within 12 months of the cancellation date.

All other reservation dates - Cancellations made 91 days or more prior to arrival warrants a 100% camp credit. Credits must be used within 12 months of the cancellation date.

 

Amenity Construction & Closure Policy

• From time to time, park amenities may be temporarily closed due to maintenance, repairs, or construction improvements. The following policy applies to reservations during these periods.

1. Amenity Availability Not Guaranteed
   Individual park amenities (including but not limited to pools, hot tubs, clubhouses, playgrounds, laundry facilities, or recreational areas) are not guaranteed as part of a reservation and may be temporarily unavailable.
2. Advance Notice of Major Amenity Closures
   If a major amenity (pool, clubhouse, FITNESS, or Pickleball court) will be closed for construction or renovation, notice will be posted on the park website and/or reservation confirmation.
3. Cancellation Option for Major Amenity Closure
   Guests may cancel their reservation without penalty up to 72 hours prior to arrival if a listed major amenity is scheduled to be closed during their stay.
4. Within 72 Hours of Arrival
   Reservations canceled within 72 hours of arrival remain subject to the standard cancellation policy, regardless of amenity closures.
5. Partial Closures or Construction Activity
   Construction activity, noise, or the closure of minor amenities does not qualify for refunds or policy exceptions.
6. No Early Departure Refunds
   Once a guest has checked in, no refunds will be issued for early departures related to amenity closures or construction.