Cancellation Policy

Cancelling your reservation on the day of or six (6) days in advance of your stay will result in no refund. Cancellations seven (7) or more days will receive a full refund.

Cancellation of the Reservation by ASM Global / Osceola Heritage Park (OHP)

a) In addition, ASM Global / OHP has the right to cancel the reservation due to an objective justified reason. For example, if there are other circumstances beyond the control of ASM Global / OHP making fulfillment of the reservation impossible.
- sites are booked on misleading or false statements regarding the person or the purpose.
- ASM Global / OHP has reasonable grounds to assume that use of the site may endanger the business operation, the security or the image of the business in public without being attributed to the territory and / or organization of the business.
- there is a violation of the above mentioned rules and regulations.
b) Without delay, ASM Global / OHP has to inform the customer about the execution of the right of withdrawal.
c) Provided a rightful withdrawal from the contract the customer is not entitled to claim damages.