Refund Policy

Cancellation Policy

We understand that plans can change! To ensure a smooth experience for all our guests, please review our cancellation timelines and fee structure below. All cancellation timeframes are calculated based on your scheduled check-in time.

Policy Breakdown

  • More than 7 days in advance: Guests who cancel their reservation more than a week (7 full days) prior to their scheduled check-in will receive a full refund.

  • Within 7 days of check-in: Cancellations made within 7 days of the scheduled check-in date will incur a 30% cancellation fee.

  • Within 48 hours of check-in: No refunds will be issued for any cancellations made within 48 hours of the scheduled check-in time.

  • No-Shows: If you do not arrive for your reservation and do not contact us to cancel, it will be considered a no-show, and no refund will be provided.