Cancellation Policy

For all stays less than 30 days, the entire booking fee is due at the time of purchase.  In the event you cancel your reservation, the following rules apply:

If you cancel your reservation 31 days or more before your reservation start date you will be refunded your entire reservation amount less a 10% processing fee.

If you cancel your reservation less than 31 days and more than 7 days before your reservation start date, you will be refunded 50% of your reservation amount.

If you cancel your reservation 7 days or less before your reservation start date, your reservation is non-refundable.  

It is the customer’s sole responsibility to ensure that any reservation they wish to cancel is officially canceled in accordance with our cancellation policy. A reservation is not considered canceled until it has been confirmed as such by our system or staff. Attempting to cancel via voicemail, email, or phone without receiving confirmation does not constitute a valid cancellation. We will make reasonable efforts to assist with cancellations, but customers remain fully responsible for ensuring their cancellation is completed and acknowledged. No refunds will be issued for cancellations that are not properly completed and confirmed.

 

 

If your vacation is greater than 30 days, you will be required to provide an advance payment equal to one month of the cost of your reservation.  You will be required to have a credit card on file upon your arrival at the Park.  If you arrive at the Park on a date other than the first of the month, the booking fee for that month will be prorated.  Thereafter, the per month booking fee will be due on the first of each subsequent month for the duration of your vacation.  Payment not received by the 3rd of the month will be considered a default.   If you leave the Park prior to the end of your reservation, you will be charged an early termination fee which shall be no greater than one month’s booking fee, plus any additional charges, e.g. utilities, propane, etc., for which you are responsible.

A deposit may be required for bookings of greater than 30 days. If a deposit is taken, the deposit is nonrefundable, and it will not be returned until the stay is fully paid and completed including all utility, store, and other miscellaneous charges.