Terms & Conditions

Tofino Wildpods Terms & Conditions

Check-In / Check-Out

  • Check-in begins at 4:00 PM.

  • Check-out is at 11:00 AM.

  • Late check-outs are not available.

  • Arrival instructions for self check-in will be provided the day of your arrival.

  • Pod keys must be returned to the designated black drop box upon check-out. A $25 fee will apply for any lost or unreturned pod key.

  • Guests are responsible for ensuring they have reviewed all arrival information before check-in.

Management reserves the right to refuse service or remove any guest who fails to comply with property policies.

Occupancy & Parking

  • Tofino Wildpods is an adults-only property.

  • Guests must be 21 years of age or older.

  • Maximum occupancy is two (2) guests per pod.

  • Each pod includes one designated parking space.

  • Overflow parking is not available.

Severe Weather

Tofino's coastal environment is subject to changing weather conditions, including high winds, storms, heavy rainfall, and power disruptions.

Guests are encouraged to remain inside their pod during severe weather events and follow any emergency instructions provided by local authorities.

Power outages or weather-related disruptions do not qualify for refunds.

Tsunami evacuation information will be provided in your pod and can be found through local emergency resources.

Quiet Hours

Quiet hours are from 10:00 PM to 8:00 AM.

Tofino Wildpods is designed as a peaceful retreat. During quiet hours, guests must refrain from excessive noise, amplified music, parties, or disruptive behaviour.

Failure to comply may result in removal from the property without refund.

Safety & Emergencies

For emergencies, call 911.

For urgent property-related matters, please contact the phone number provided in your arrival instructions.

Abusive, threatening, violent, or discriminatory behaviour toward staff, neighbouring guests, or members of the public will result in immediate removal from the property without refund.

Visitors

Only registered guests are permitted on the property.

Unregistered visitors, gatherings, parties, or events are not permitted without prior written approval from management.

Registered guests are responsible for the conduct of any approved visitors.

Smoking, Vaping & Cannabis

Tofino Wildpods is a non-smoking property.

Smoking, vaping, cannabis consumption, and the use of any combustible substances are prohibited inside pods, on decks, and throughout the property.

Violation of this policy may result in cleaning fees, eviction, and additional charges for damages.

Fire Safety

Open flames of any kind are prohibited.

This includes:

  • Candles

  • Fireworks

  • Fire pits

  • Portable BBQs

  • Tiki torches

  • Outdoor cooking devices

Tampering with smoke detectors, fire safety equipment, or propane appliances is strictly prohibited.

Wildlife & Environmental Stewardship

Guests are asked to respect the surrounding environment and wildlife at all times.

Please:

  • Dispose of waste properly

  • Do not feed wildlife

  • Observe animals from a safe distance

  • Leave natural areas undisturbed

Tofino Wildpods is committed to reducing environmental impact and encourages thoughtful travel practices throughout your stay.

Additional Rules & Policies

  • Guests are responsible for any damage caused by themselves or members of their party.

  • The property is not responsible for lost, stolen, or damaged personal belongings.

  • Guests assume all risks associated with their use of the property and its amenities.

  • Drones are not permitted without prior written approval.

  • Commercial photography, videography, content creation, or media production requires prior approval from management.

  • Mail and package deliveries to guests are not permitted.

  • Illegal activities, including the possession or use of illegal drugs, are strictly prohibited.

  • Excessive intoxication, disorderly conduct, or behaviour that disturbs other guests may result in removal without refund.

  • Vandalism, theft, or damage to property may result in immediate eviction and additional charges.

  • Guests must remain within designated guest areas and respect the privacy of neighbouring pods and surrounding properties.

Cancellation Policy

Reservations cancelled more than fourteen (14) days prior to arrival will incur a $10 cancellation fee.

Reservations cancelled within fourteen (14) days of arrival will result in forfeiture of the full reservation amount.

Reservations may be transferred at the discretion of management.

No refunds will be provided for:

  • Delayed arrivals

  • Early departures

  • Weather conditions

  • Road closures

  • Ferry cancellations

  • Travel disruptions beyond the property's control

Management reserves the right to modify policies and procedures without notice as required for guest safety, operational needs, or environmental conditions.