Cancellation Policy

AMERICA’S OUTDOOR ADVENTURE PARK STANDALONE CANCELLATION POLICY AND PROCEDURAL FRAMEWORK

This document serves as the definitive statement regarding the cancellation of reservations at America’s Outdoor Adventure Park and is derived directly from the Master Rental Agreement effective January 1, 2026. By maintaining a reservation, submitting payment, or engaging with the Resort’s booking systems, the Guest formally acknowledges that they have read, understood, and voluntarily agreed to be bound by the rigorous financial and legal protocols outlined herein. The primary governing principle of this policy is the classification of all deposits and payments as committed funds intended to secure specific inventory in a high-demand outdoor environment where re-selling late-stage cancellations is statistically improbable. Consequently, the Resort maintains a strict tiered system of forfeiture based on the proximity of the cancellation notice to the scheduled arrival date.

The foundational element of this policy is the mandatory twenty-five percent non-refundable deposit required at the time of booking. This deposit is immediately deemed earned by the Resort upon receipt and serves as a processing and inventory-holding fee that is never eligible for a refund, regardless of the notice period provided.

Standard Cancellation (30+ Days Notice): If you provide notice of cancellation 30 days or more before your scheduled arrival, you will receive a refund of 25% of total payments made. The remaining 75% is retained by the resort to cover administrative overhead and the opportunity cost of holding the unit.

Late Cancellation (29 Days or Less Notice): Once the 30-day window has passed, all payments received are considered earned by the resort and are non-refundable.

Guests possess a substantive Right of Transfer, which allows for the preservation of the booking’s utility through a third-party arrangement. If a Guest is unable to attend their scheduled stay and does not qualify for a standard refund, they may gift or sell their reservation to another party. To execute this transfer, the original Guest must contact Resort management to formally update the guest manifest and provide the contact information of the incoming party. The transferee must then provide a valid credit card to be held on file for the security deposit and any future liabilities incurred during the stay. This transfer does not trigger a refund from the Resort; rather, it allows the original Guest to settle financial matters privately with their replacement while the Resort maintains its occupancy levels. All rules, regulations, and indemnity waivers contained within the Master Rental Agreement apply in full to the transferee, and the transfer must be completed at least forty-eight hours prior to the scheduled arrival time to ensure administrative compliance.

Finally, it is vital to note the limitations of these policies in the context of Force Majeure and external disruptions. The Resort does not provide refunds or credits for "acts of God," including but not limited to rain, wind, or natural events that do not result in a total and formal closure of the Resort boundaries. A refund of payments beyond the non-refundable deposit is only considered if the Resort itself declares a state of Force Majeure that prevents any guests from accessing the premises. In all other circumstances, the Guest is encouraged to seek independent travel insurance to protect against unforeseen personal or environmental disruptions. This policy represents the entire agreement between the Guest and the Resort regarding cancellation and replaces any prior verbal or written representations. Any failure by the Resort to strictly enforce any portion of this policy does not constitute a waiver of its right to enforce the remainder of the document in its entirety.