Rated4.0out of 5 Great!
The activities offered and the facilities were excellent. The amount of activities offered were fantastic. There was one incident at the waterpark. One of the attendants covering the waterslides was extremely inappropriate during an incident with a child. The child was visiting with a church group. The child was attempting to climb up the slide. Understandably this behavior is not appropriate however, the attendant began yelling, screaming at the child while demanding to know where her parents were. She was also calling her "red top" because the girl had read hair. The entire splash pad stopped while she was yelling at this girl because the tone and derogatory name calling was beyond words. If the attendant does not have any emotional intelligence then perhaps she should not be working at a facility that caters to children. As a parent, I was horrified for the child. It was completely inappropriate behavior for an adult. Another issue was the amount of day passes. It was so packed we could hardly move around in the pool. The limit for pay passes should be reviewed.
Jamie C. · August 2024
- Site
- 3out of 5
- Location
- 5out of 5
- Restrooms
- 5out of 5
- Amenities
- 5out of 5
- Staff
- 1out of 5
- Cellular
- 5out of 5
- WiFi
- 5out of 5
- Value
- 5out of 5