Refund Policy

Cancellation and Refund Policy

 

 Cancellation Policy:

15 Days or more prior to the start of your reservation, the cancellation fee is 10% of your total reservation plus the booking fee. These fees recoup our losses from the fees that we incur from our various booking service providers. If cancellation is 7-14 days in advance of the start of your reservation, the cancellation fee is 50% of your total reservation plus the booking fee.  If cancellation is 0-6 days in advance of the start of your reservation, the cancellation fee is 75% of your total reservation plus the booking fee.  This is due to it being last-minute, and with it being last-minute, we are unlikely to be able to re-book your site.

 

Holiday / Event Cancellations (Includes All site types)

The cancellation fee is 100% of all payments taken If the reservation is a holiday or event as specified by the campground.   Dates currently considered “holiday/event” are:  Memorial Day Weekend, July 4 weekend(s) (both weekends prior and after July 4 if the 4th occurs mid-week), Labor Day Weekend, Jericho ATV weekend, Columbus Day Weekend, and River Fire Weekend)

 

NO SHOW Cancellation- a reservation will be considered cancelled, with no refund given if you have not checked in by 11:00 am the day following your reservation date.                                                                                                                                                                                    

 

No Cancellations for weather conditions will be honored, regardless of timeframe.

 

Refund Policy-

If a refund is due, please allow 7-14 days for all refunds due to delays in refund processing. All refunds will be made via the original form of payment.

In lieu of a refund, guests have the option to apply the refund as a camp credit, which may be used immediately for future bookings. Please indicate your preference when a refund or credit becomes due.

Refunds will not be issued due to inclement weather or conditions beyond our control.

No refunds will be issued for early departure or last-minute changes to the details of your stay or guests.

No refunds will be Issued if Guest(s) is asked to leave the campground for any reason.