Cancellation Policy

Cancellation Policy and Deposit Requirements

Deposit Requirement

A deposit is required at the time of booking to secure your reservation. The deposit amount is 25% of your total reservation cost or the cost of one night, whichever is greater.

Cancellation Procedure

If you wish to cancel your reservation and receive your deposit back, you must send an email cancellation request to LANA@CIRCLECRV.COM at least seven days prior to your scheduled arrival date. Please note that a $25 cancellation fee will be deducted from your deposit, regardless of when the cancellation occurs.

One-Night Stays

For reservations of one night only, cancellations are not permitted, and the deposit is non-refundable.

 

Electric Deposit and Site Requirements for Long-Term Stays

For guests staying 30 days or longer, a $200 deposit is required in addition to the regular rent. This deposit covers both electricity usage and site condition at the end of your stay. The deposit will be applied to your final month’s electric consumption, which is calculated based on the meter reading taken at the end of your last month.

If your electric usage totals less than $200, the remaining balance will be refunded to you. If your usage exceeds $200, you will be billed for the additional amount. Electricity is charged at a rate of $0.17 per kilowatt-hour. Please note that you are responsible for regularly reading your meter to keep track of your consumption, as management only reads meters at the end of each month. This practice helps ensure you are not surprised by your final bill.

For rental periods shorter than 30 days, electricity is included in the lot fee and no separate deposit is required.

Site Cleanliness and Deposit Deductions

An additional $50 will be deducted from your deposit or charged in addition if no refund is due, if your site is left with bulky items, trash, or pet feces upon departure. To avoid being charged for items or waste not left by you, please immediately report or photograph any such issues found at your site upon arrival and notify management so the matter can be addressed, and you are not held responsible.