Cancellation Policy

DATE CHANGE AND CANCELLATION POLICY
CHANGING YOUR DATES

We want your experience with us to be easy so that you can focus on fun and relaxation!

Three or more days’ notice:                               No fee when re-booking

Less than three days’ notice:                              $25 fee when re-booking

CANCELING YOUR RESERVATION

CANCELING DAILY & WEEKLY RESERVATIONS (With exception of holidays)

Three or more days’ notice:      Full refund

Less than three days’ notice:    One night fee is charged

Early departure:                        No refund

CANCELING MONTHLY RESERVATIONS

21 days or more notice:        Full refund

Less than 21 days’ notice:    $25 fee is charged

Less than 14 days’ notice:    $75 fee is charged

Early departure:                    No refund

CANCELING HOLIDAY RESERVATIONS

The following weekends are considered “holidays” and must be paid in full 2 weeks prior to arrival.

Memorial Day, Independence Day, Labor Day

21+ days' notice:                Full refund

14-20 days' notice:             One night fee is charged

Less than 14 days’ notice: No refund

Early departure:                  No refund

We are happy to assist you with reservation changes at any time.
Please call us at 903-849-6356 or email us at flatcreekmarinarv@gmail.com

CONTACT INFORMATION

Store/Office Phone: 903-849-6356
Email: flatcreekmarinarv@gmail.com