Refund Policy

We only process refunds back to the card that was used originally for the deposit or full payment for accommodations.  This is primarily to make sure that the refund goes to the right place and avoids any problems, discrepancies, or fraud. If you have had to replace the card that was used for the reservation, we will need to write a check to you for the refund amount.  Writing a check and getting it to you will take up to 2 weeks.

Refunds are based on the cancellation policy and the discretion of office and management staff.  As always, we will do our best to accommodate any refund or cancellation issues as expiditiously as possible.