Cancellations received two weeks or more in advance of the reserved check-in date are subject to 25% of the reservation total as a cancellation fee. Cancellations received within 14 days are subject to 100% of the reservation total as a cancellation fee.
Refunds (Reservation Fee less Cancellation Fee) for reservations made with credit card: Once the refund is processed and sent to your card issuing bank, it can take 2-10 working days (depending on the bank’s processing speeds) for the refund to post to your account. In total it can take 9-14 working days to see the refund to your credit card account.
