Cancellation Policy

Cancelling your reservation will result in a 5% Cancellation Fee to be decucted from the refund issued. 

Note: The above Cancellation Fee DOES NOT APPLY to bookings occurring during the 10 day Balloon Fiesta period in October (dates vary depending on year - but typically the first 2 weeks of October). For Balloon Fiesta guests, please refer to your Welcome Letter for information on our Cancellation Policy during this period.