Terms & Conditions

Pine Ridge Park Policies & Rules

Please read the below policies for our campground. Any guest not complying with our policies will be asked to leave the park with no refund. Rules apply to both Cabin and RV Trailer sites unless otherwise stated. ACCEPTANCE OF TERMS & CONDITIONS AND FULL PAYMENT IS MANDATORY TO ENTER PARK. PLEASE ENSURE TO SIGN THE TERMS AND CONDITIONS AND PAY ANY OUTSTANDING FEES PRIOR TO ARRIVAL.

Check-In/Check-Out:

  • Check-In (Cabins & Trailer Rental): 3:00 PM

  • Check-In (Trailer Sites): 1:00 PM

  • Check-Out: 11:00 AM

There is a charge of $50.00 + HST for each additional hour you require accommodation after checkout.

Payment:

Please ensure that you have paid for your reservation prior to checking in. If you are planning on paying at the campground, please let us know in advance.

Items to consider bringing (Cabins & Trailer Rental):

  • Shower items such as shampoo & conditioner, etc

  • Coffee grinds and/or Keurig pods

  • Pool and beach towels. Towels provided in cabins are strictly for CABIN use only.

Age Groups:

  • Children (1-13)

  • Teens (14-17)

  • Adults (18+)

Registration:

All campers must occupy their assigned sites. Only one vehicle is permitted per site, unless approved by management and contingent on space. The services in this agreement of Pine Ridge Park are non-transferable. Anyone that does not comply with this regulation will be considered to have breached this agreement and be asked to leave Pine Ridge Park Campground, without refund.

Garbage:

Please use the designated garbage bin located at the front entrance. Bin is not for furniture and large recyclable items. Recycling is located near the garbage bin. Please sort your recycling according to our bins.

Cabin & Trailer Rental Visitor Rules:

GUESTS MUST ACCURATELY REPORT THE NUMBER AND AGES OF ALL PARTY MEMBERS AT TIME OF BOOKING. MISREPRESENTATION WILL RESULT IN IMMEDIATE EVICTION FROM CAMPGROUND WITH NO REFUND PROVIDED.

Cabin & Trailer rental rates are posted based on 3 adults/teens (14+) and 3 children 13 years old or younger. Any person exceeding this group limit is considered an additional person. Your visitors must register at the park office. Below is a list of additional guest rates:

  • Day Stay: $15.00 + HST per person.

  • Overnight Stay: $50.00 + applicable taxes per person, per night. 

RV/Trailer Transient Visitor Rules:

GUESTS MUST ACCURATELY REPORT THE NUMBER AND AGES OF ALL PARTY MEMBERS AT TIME OF BOOKING. MISREPRESENTATION WILL RESULT IN IMMEDIATE EVICTION FROM CAMPGROUND WITH NO REFUND PROVIDED.

RV/Trailer Transient rates are posted based on 2 adults/teens (14+) and 3 children (13 years old or younger). Any person exceeding this group limit is considered an additional person. Your visitors must register at the park office. Below is a list of additional guest rates:

  • Day Stay: $5.00 + HST per person.

  • Overnight Stay: $10.00 + HST per person, per night. 

Parking:

Parking of one vehicle is permitted on your lot/cabin, unless your lot/cabin allows for 2 vehicles. Please do not park on the grass. Any additional vehicles are to be parked in the designated parking area. If you have any trailers for ATVs or boats, please park them at our designated boat parking spot or ask management.

Quiet Time:

Quiet time must be observed from 11:00pm to 8:00am Sunday to Friday. On standard/long weekends, between Friday to Sunday (or Monday if it is a long weekend), quiet time is to be observed from 12 midnight to 9:00am. Please be considerate of neighbors keeping undue noise to a minimum.

Children:

Children are encouraged to have fun here. However, they must be respectful of other campers and not be overly loud. No one is permitted to cut through other campsites. Children and teens under the age of 16 should be at their site or with an adult by 9pm. Please ensure that you are keeping your children safe, and that your children have helmets on when riding their bikes etc.

Accidents:

Pine Ridge Park is not responsible for accidents in the park, on the beach or on the water. Parents are responsible to accompany their children under the age of 12 at all times while on park property or at the beach area. Pine Ridge Park assumes no responsibility for possible accidents, injuries, or death.

Pets:

A maximum of 4 pets are allowed per site. It is the owner’s responsibility to keep their pets under control. All pets must always be on a leash. For safety of all our campers, pets are not to be on shock/beep collars or hands free leashes. Additionally, you are required to clean up after your pet. Please do not allow your pets to wander onto or through other campsites. Animals are not allowed in the pool, toilet, and shower facilities.

Campfires:

Small fires are permitted and should never be left unattended. Please ensure all fires are completely out when you retire for the night. AS PER GOVERNMENT REGULATION, IT IS STRICTLY PROHIBITED TO BRING IN YOUR OWN FIREWOOD AS IT CAN SPREAD INVASIVE INSECTS AND DISEASES TO OUR TREES. Firewood can be purchased from the park office. Please ensure you are complying with any fire bans set out by the city and not burning fires when there is an active fire ban announced. If you are putting your own firepit on your lot, it must remain in the same spot as the approved firepit area. Firepits must not exceed 24inches in diameter. Fires cannot be greater than 2 feet in height.

Washrooms:

Washrooms and showers are provided in the clubhouse. Please help us keep our washrooms clean. Do not leave paper towels or toilet paper on the floor. Please do not go into the restroom/shower building to wash off beach sand; it really makes a mess and is bad for the septic system.

Boat Trailers:

Trailers should be parked along the back road in the designated areas provided by management. **NO EXCEPTIONS**. For any boat use, you must inform the campground front office. You must provide us additional information and we will provide you a boat slip to dock your boat at our campground if there is available space.

Boat Dock:

Boat docking is provided if room is available. Ensure to contact us prior to your visit or when you arrive so we can provide you a boat slip if room is available. Docks are only to be used by registered guests. Boats that are not owned by registered guests will need to be removed. It is important to remember that it is your responsibility to remove your vessel from the water. Therefore, if you do not remove your unused boat from the water, Pine Ridge Park Management will have the right to arrange for your boat to be removed at your expense and will not accept liability for damages.

We also ask that boaters be cognizant of the limited amount of space on our docks and that smaller boats and watercrafts are not taking up a space for larger boats.

For any boat use, you must inform the campground front office. You must provide us additional information and we will provide you permission to dock your boat at our campground.

Boat Launch:

You may launch your boat at Petawawa Point, located approximately 10 minutes north of our park. You can then park your boat at our dock if spots are available and if you have been given a boat slip from us.

Electrical Service:

All trailer/RV sites have 30amp service except for our specific transit 50 amps sites (7, A).  Please make sure you do not overload your electrical capacity. Flawed electrical cords must be replaced or repaired immediately. For safety and maximum capability of amperage, a heavy duty 10-gauge electrical extension cord should be used. 

Fireworks:

Fireworks are prohibited everywhere in the park including the waterfront.

Vehicles/Bikes:

A speed limit of 10km/hr is mandatory within the park and access road. Please ensure that when you are hosting guests, you remind them of the speed limit. 

No riding of bikes or electric bikes after dark. Please ensure that you are keeping your children safe, that your children have helmets on when riding their bikes etc.

Please ensure that you are driving your golf carts safely, while adhering to the speed limits posted. Please ensure that the number of passengers follows the regulations of your golf carts. No drinking and driving. No alcohol is to be consumed on golf carts. No driving of golf carts on Pine Ridge Park property after 11pm. Between dusk – 11pm, please ensure that you are only using your golf cart if it is equipped with proper headlights/rear lights.

No riding of ATVs on park property. ATVs are only permitted to be driven, carefully, onto park property on your way to your site, and off park property on your way off your site. Please no joy riding on park property at any time.

Clubhouse:

The clubhouse is for the use of all of our campers so please be respectful of others trying to enjoy it. Children under the age of 12 are not permitted to use the pool tables unless accompanied by an adult. Use of the pool tables is strictly with parental supervision. Parents will be responsible for any damages, if the situation arises.

We have seen an incline in the misuse of the pool tables and equipment. After 8pm, children are to return to their trailers. No children are to be in the clubhouse between the hours of 8pm-9am. Adults are permitted to enjoy the clubhouse responsibly until midnight.

Fish Cleaning:

There is a fish cleaning station available for your use at the west end of the park beside the Slipper cabin. Please put the fish remains in the garbage bags provided and in the freezer inside the station. We ask that you ensure that you leave all surfaces cleaned once you are finished using the fish cleaning station, so as to avoid any unpleasant odors. If there are no garbage bags, see the park office.

Playground, Beach and Pool:

Use of the playground and beach is at your own risk.  Young children must be supervised by an adult; it is not the park’s responsibility.

Swimming is at your own risk as there are NO LIFEGUARDS on duty. All children under the age of 12 must always be accompanied by an adult. Pool hours are from 9:00am to 8:00pm. No pets, food or drink, alcohol, or smoking is permitted at the pool area. Please ensure that all swimmers, before entering the pool, use the showers to rinse off. Please ensure that you tidy your area and ensure that you are leaving the pool as it was when you came.

Insurance:

Pine Ridge Park assumes no responsibility for damages to your property, including but not limited to:

  • Boats (whether hooked to the dock or on trailers in the designated parking area)

  • Trailers 

  • Decks

  • Outdoor furniture

  • Etc.

Internet / WiFi:

Wi-Fi is available at no cost, please ask management for the password.

Vehicle Washing:

Washing vehicles using water hoses is prohibited, bucket and mop only is permitted.

Laundromat:

There is a small coin-operated laundromat located in the Clubhouse for your convenience. It only accepts both loonies and quarters.

Park Safety:

Pine Ridge Park is equipped with surveillance cameras and access gate for the safety of our campers and guests. Please ensure that when entering the access gate, only ONE vehicle enters at a time. If there is a lineup of cars, please ensure you have the correct gate access code provided to you by campground staff. If a vehicle enters the gate incorrectly resulting in damage to Pine Ridge Park property, the driver of the vehicle will be held responsible for any repair fees associated.

Non-Compliance:

If any of our campers are found to be violating any of the rules set out in this package will be considered to have breached their agreement with Pine Ridge Park, and will therefore be asked to leave the park property. PLEASE NOTE, NO REFUND OF ANY KIND WILL BE ISSUED WHEN A BREACH OF CONTRACT HAS OCCURRED.

Cancellation and Refund Policies:

  • Reservations cancelled 31 or more days prior to arrival will receive a full refund and no cancellation fee.

  • Reservations cancelled 3 to 30 days prior to arrival will incur a 30% cancellation fee of the full booking amount.

  • Reservations cancelled 0 (no shows) to 3 days receive no refund.

Pine Ridge Park reserves the right to cancel any reservation if it is from a guest who has failed to comply with our terms & conditions and rules in the past.

CABIN & TRAILER RENTAL SPECIFIC RULES

Dishes:

Please wash dishes and clean the barbeque before you leave. If our cleaners have to wash up your dishes, a $30.00 charge will be applied to the credit card of the guest who booked the cottage. If your cabin has a dishwasher, then please leave the dishes in the dishwasher and turn it on prior to leaving.

Towels:

The towels provided in the cabin are only for use within the cabin itself. They are NOT to be used for any beach or pool activities.

Defacing of Cottage Furniture:

A fine (equal to the cost of the property being destroyed) will be applied to the credit card of the guest who booked the cottage if any wooden surfaces are found to have been vandalized. For example, carving up the kitchen table, walls, etc.