Refund Policy

You can cancel your booking by phone, or online. Camping is an outdoor experience, therefore we do not give refunds due to discomforts of nature or early departure.

CANCELLATION POLICY: 

Camping is an outdoor experience, therefore we do not give refunds due to discomforts of nature or early departure. 

Campsites:

  • 2 Weeks Out - Refund minus $25 cancellation fee per campsite OR full refund issued in camp credit

  • 1 Week Out - 50% of reservation issued in camp credit and 50% of reservation forfeited

  • Less Than 1 Week Out - Full reservation forfeited

Cabins:

  • 3+ Weeks Out - Refund minus $25 cancellation fee per cabin OR full refund issued in camp credit

  • Less Than 3 Weeks Out - Full reservation forfeited

Monthly Campsites:

  • Monthly sites are booked one month at a time; and no refunds are given for early departure. A partial month arrival will be prorated.

  • A $250 security deposit is required to reserve a site.

  • The monthly rate is due on the 1st of each month, along with payment for the previous month’s electricity use.

  • Cancellations made 30+ days before arrival will receive a refund of the deposit, minus a $30 processing fee.

  • Cancellations made 0–29 days prior will forfeit the full deposit.

  • The security deposit is refunded after departure, once all electricity charges and fees are paid in full. 

CHANGE POLICY: Reservation arrival or departure dates may be changed outside of the applicable cancellation window, subject to availability. Extensions of stay are not considered a date change and are exempt from this policy. Date changes, shortened stays, or reservation modifications made within the cancellation window are treated according to the cancellation policy. Only the portion of the reservation eligible for refund or camp credit under the cancellation policy may be applied toward a future reservation.

Campsites 14+ days before arrival: One courtesy date change may be made at no charge. Additional date changes are subject to a $25 change fee per reservation.

8–13 days before arrival: Reservation date changes are treated as a cancellation. Guests are eligible to receive 50% of the reservation value as Camp Credit, with the remaining 50% forfeited. If reducing the number of nights stayed within this window, guests will receive 50% Camp Credit for the nights removed, and 50% will be forfeited.

7 days or less before arrival: Reservation dates may not be changed. If reducing nights stayed within 7 days of arrival, no refund or Camp Credit will be issued for the removed nights.

No Shows: Reservations will be held until check-out time on the day following your scheduled arrival. No shows will result in full forfeiture of funds. 

Camp Credit expires at the end of the calendar year that it was issued. Camp credit can only be applied toward your site, cabin rental, and add-ons. Store purchases are not included.