Smokiam RV Resort — Reviews

Pool was not clean.

Very low cleaning in the bathrooms

Because we didn’t get what we booked , and the people in the front desk couldn’t solve our problem and they didn’t have an explanation why they sized us down from what we booked originally, never was a manager available during our stay, I really would like a refund or at least give something back for size us down

The wifi was not working there was no hot tub there was no mention of that on site when booking. $107 a night nit impressed

5 days our vacation men restroom not working. 3 days our vacation pool not working. 5 days our vacation jacuzzi not working. Unfortunately never more 😪

TIP: sort reviews by newest so you don't make the same mistake we did. We splurged for a campsite here (2x the cost of a state campground) because of the amenities and it looked so much nicer and the sites looked larger on the website. First day, we pull up and there is so much trash overflowing from the dumpsters and surrounding the dumpsters. It stunk in the heat and our site was just about 50 yards away. Apparently, they save money by not getting another dumpster and this is a weekly occurrence, full by Friday and picked up on Monday. The wifi does not work. According to regulars, it never works. THE WORST PART is the BATHROOMS! When we checked in, I asked twice for the staff to service the bathroom because it was filthy and soap dispenser is empty. About 24 hours later, somebody "cleaned" the bathroom by hosing it down, but there is no drainage near the toilets and the floor dips, so each toilet has about 1-2" of brown sludge water you have to step in to use the toilet (this is what they consider clean!) Can't they mop it up or wet vac out the filthy water? Three days later, soap is still empty after 2 more attempts and the bathrooms are sooooo nasty. The pool is nice and cool, but they don't vacuum the algae or net it out. They have been treating with chlorine, I know this because they don't start until the late morning so the pool is never open by the 10am advertised time. It's literally the only way to get cool here, so we are absolutely swimming in it. The big draw of Smokiam is Soap Lake, the healing waters and mud. I fortunately this end of Soap Lake is downwind and all the gross stuff in the lake washes ashore here. I got stuck in sinking duck poop mud trying to reach the water, my youngest kid fell over onto the mud and starting puking. We now just drive to the south end of the lake for a nice beach. Another thing - management is nowhere to be found. Somebody lives on site, but they are hiding behind a huge staff of teenagers who have to deal with so many angry people and they have zero decision-making power. The teens aren't trained to do all the things necessary to run a campground, so they mostly just hang out around the front desk and drive the golf carts around and apologize to all the pissed off campers. There is definitely enough man power here to turn this place around, but there is nobody training or managing the young staff. I heard they used to have 3 housekeepers and cut it to one housekeeper, and all the kids who work here don't clean the bathrooms or refill soap. Pros: each site has its own power outlet and water source. Once the lights go out, the sky is amazing. Tons of shooting stars and I could see the Milky Way each night.

Though the young man that guided us in on the night we arrived was pleasant. The next afternoon we rented a aqua trike and the young man that helped us was only complaining about it was time for him to get off while another was trying to explain to him that he needed to finish with the customer. I stood there listening to them bicker. The bathrooms were dirty most always and showers were, let’s say gross. Not all the staff was unpleasant. BTW - my wife and child got out to the island on the aqua trike when they noticed a sign on the trike that read must wear life jackets, which was not mentioned nor supplied. The staff also stated that the trike only sat one and that my wife and son would have to share, when actually it sat two. If you are in a large coach or truck and trailer you may need to finagle your way out do to some of the parking allowed at the ends of the site rows. The camp sites were clean and well kept.

We stayed in the ceremonial teepee. When you walked out there were weeds surrounding the teepee and also in the parking area. I tripped over them, getting from my car to the teepee. Then the dumpsters were over flowing and it was unsanitary. My children stayed in A21 and could not sleep because of the smell from the garage. We moved them and my grandchildren over to our teepee because it was bad. The mens bathrooms by the laundry bathroom was closed the whole time we were there, the women’s bathroom had feces all over. My family drove over 5 hours to enjoy this camping trip and left with injuries and frustration from not being able to enjoy our stay. This again is not worth the time and money we spent.

Absolutely one of the top best camping experiences our family has had. I was iffy about it bc of all the reviews, but it was far from accurate. We got a spot in the RV Premium area. Our spot was spacious, near the office. Our hot tube was great, clean and definitely worth the extra cost. Bathrooms were clean and stocked, I read a ton about paying for shower usage, but that was not at all the case. We were able to use at any time. The pool was so much fun, clean. staff is super kind, laid back and they give you your privacy. Super kid friendly, HUGE playground, even our doggy had a great time. Highly recommend this place. FYI, hard to complain about mosquitos and flies, it’s inevitable. Bring spray or we used the candle repellent and it worked wonders.

Pool was not clean and then shut down for most of our 3 day stay. The water in our cabin stopped working for most of the day. The tv was not working. The beach was not taken care of. We used to stay here every year and wanted to continue the tradition however this time around was our worst experience and we won’t be coming back next time.

Pool and hot tub are main reasons we chose this camp site and unfortunately they don’t take good care of it and close it sometimes for long period of times. One of the days pool was closed all day, hot tub was not open for whole time we were there. Restrooms are not taken good care of , not very clean, not refilled soap and toilet paper.

Easy to use

The camp was decent. The bathrooms should be kept up more than “touched up” in the morning… the trashes has flies all over them I the restrooms or maybe get covered ones in the ladies restrooms. the flies were also out of control around camp. The kids loved the amenities and thankful they had them.. the lake is definitely a mineral lake with murky mud. They also messed up my mom’s teepee rental but made sure she would still get AC in her smaller teepee so they made it as right as they could. Did I mention how many flies there were. Around camp they were so bad we had just let them land all over us. Thankful we had a net for keeping them off the food.

Unfortunately it was very dirty everywhere, bathrooms,showers, playground. I would say it's also very loud if you stay close to the road.

Lots of activities to do. Great family spot. Very friendly check in process. My wife enjoyed the pool.

Unfortunately our stay was not good and did not last long. We paid extra to reserve a specific site, arrived to find other campers in it and were offered their other hot tub spot. Hot tub had green water(not clean). We also blew the power at the site given to us. Staff did not know who was in what spots, when they had checked in or when they would check out resulting in a mess. Adult hot tub was closed. Sauna in bathrooms were closed. Campground septic tank had been drained and not closed up properly resulting in it over flowing and creating a smell and power loss at multiple sites. Walkie talkies were not working for communication between staff. Half of the bathrooms and the laundry room were not open. This Resort has potential to be cute if it was maintained. But it’s unacceptable to charge the prices they do and show up to find you didn’t get the site you paid for and that half the amenities you were expecting are closed. They should have contacted us in advance before we arrived. We asked for a full refund and drove down the street to a different lake resort. We wasted about 3 hours of our day. Very disappointing.