Office was closed during our stay. Had to call the emergency line to get bathrooms unlocked. Resident then locked the men’s bathroom and I had to call the emergency line a second time to get the door unlocked. Waited 45 min before the door was unlocked the second time. Women’s shower drain guard missing and did not drain at all. Had to shower in men’s bathroom. The campsite pad alone was great, but facilities not. Since office was closed, we also had no access to the pool, hot tub, and gym.